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How to charge the safe?

1) To recharge the safe, plug the micro-USB into the micro-USB receiving jack located on the right side of the safe and connect to a standard USB port or wall outlet using the AC power adapter. Approximate recharge time is 2.5 hours.

2) The LED next to the receiving jack on the side of the safe will glow RED indicating charging and GREEN indicating charged.

After installing the battery, use the charging kit provided to charge the unit 100%.

Can I keep the safe plugged in continuously?

Leaving your safe plugged in continually will not harm the safe or battery. However, to preserve battery life we suggest that you unplug occasionally to allow the battery to cycle down.

Watch the easy to follow how-to-video here:

MOUNTING from Vaultek Safe on Vimeo.

Download the MXi user manual.

[pdf-embedder url=”” title=”Vaultek_MXi_User_Manual_REV-013118-OL”]


Download the MX user manual.

[pdf-embedder url=”” title=”Vaultek_MX_User_Manual_REV-013118-OL.pdf”]

How to get an additional set of keys?

Make sure you register your safe online at Contact our support team at and they would be more than happy to help you out. Having your safe registered will allow us to locate your key number in the event of lost keys.

Thank you for choosing Vaultek®. For improved customer support please be sure to register your unit upon receipt for technical assistance and in the event of needing key replacement.

Product numbers are located on the inside of the battery door, as well as printed on the inside of your user manual provided in the original packaging.

Key numbers are etched on the outside of the body, and located on both sides of the key.

At VAULTEK® We Stand Behind Our Product

Vaultek Help Center

For technical support / warranty related inquiries please submit your information via our online form or reach out via our Vaultek Support number.

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