Vaultek Support

VT Series

VE

Support for VE

Support for VE

Get Started

Easy to follow setup guide.

Get to Know Your Safe

Discover safes capabilities.

Troubleshooting

Need help?

Manuals

Digital product manuals.

Warranty

Vaultek satisfaction guarantee.

Register Safe

Improved Support, Product Updates, Replacement Parts.

Get Started

Battery Installation

To get started, insert one of your backup keys into the keyhole at the front of the safe (see Figure A). Push key in and rotate the key 90 degrees clockwise to open the safe.

Remove the interior padding. Locate the battery compartment door on the inside of the safe directly behind the ‘4’ key on the keypad (see Figure B).

Remove the battery cover by pressing down on the tab near the top of the cover.Insert the 18650 rechargeable lithium-ion battery (included in accessory box) into the battery compartment.

Note that your Vaultek™ safe automatically detects the polarity of the battery and can be installed in either direction.

When the battery is inserted you will hear a short welcome tone and the keypad will light up.Once you hear the tone and see the keypad light up, replace the battery cover.

You are now ready to program your safe.

Can I keep my safe plugged in?

Leaving your safe plugged in continually will not harm the safe or battery.

However, to preserve battery life we suggest that you unplug occasionally to allow the battery to cycle down.

Charging Safe

1) To recharge the safe, plug the micro-USB into the micro-USB receiving jack located on the right side of the safe and connect to a standard USB port or wall outlet using the AC power adapter. Approximate recharge time is 2.5 hours.

2) The LED next to the receiving jack on the side of the safe will glow RED indicating charging and GREEN indicating charged.

After installing the battery, use the charging kit provided to charge the unit 100%.

Master Code

1) Open the safe. (The default master code is 1-2-3-4 on the keypad)

2) With the safe open, lift the protective “PROGRAM” cover. Press and hold the ‘1’ key then the “PROGRAM” button together (3 seconds) until all status bar LEDs turn RED and let go.

3) Enter your NEW master code.

4) IMMEDIATELY Press and hold the ‘1’ key then the “PROGRAM” button together a second time (3 seconds) until all status bar LEDs turn RED and let go.

5) Enter your NEW master code a second time.

6) IMMEDIATELY Press and hold the ‘1’ key then the “PROGRAM” button together a third time (3 seconds) until the safe beeps and all status bar LEDs turn GREEN and let go. This tone confirms that the code has been reset.

If you make a mistake and the new code will not work, simply start over with step 2.

Register Your Safe

Vaultek strongly encourages you to register your safe as soon as receive it. Registration provides many benefits including technical support and ordering replacement keys should you replace them. Your safe has a unique product part number on the inside of the batty door and a 4-digit ID number engraved on the keys. You will need these numbers to register your new unit.

1. Locate your product part number. It is printed on the first page of your user manual and on the back of the battery cover.

2. Find your 4-digit number engraved on the keys.

3. A copy of your receipt or order number.

4. You are ready to register your safe.

Get to Know Your Safe

Hotkeys

Alert of Manual Unlock: If the Alert of Unlock is on, and someone opens the safe with either the key or by picking the lock, the keypad will start flashing. To toggle Alert Unlock press and hold  keys ‘3’ and ‘6’ then “PROGRAM” button together for 3 seconds. The keypad will flash GREEN indicating enabled or RED indicating disabled. If ON and activated it can only be cleared by entering master code. Default is OFF.

Tamper Detection: To check for tampering press and hold keys ‘2’ and ‘4’ together for 3 seconds. The status bar will glow RED to indicate tampering or GREEN to indicate no tampering. You can reset the tamper detection by opening the safe through one of theauthorized entry points.

Toggle Sound: To toggle the sound ON/OFF press and hold keys ‘1’ and ‘3’ together for 3 seconds. If the status bar glows GREEN and beeps, the sound is ON; if the status bar glows RED, the sound is OFF.

Toggle Travel Mode: Save battery life by disabling the proximity sensor, keypad, and status bar. To toggle travel mode ON/OFF press and hold keys ‘1’, and ‘8’ together until safe beeps and the status bar lights up. If the status bar glows RED and beeps, the safe is disabled; if the status bar glows GREEN and beeps, the safe is operational.

View Battery Status: To check the battery level press and hold keys ‘1’ and ‘8’ together on the keypad (3 seconds). The status will glow GREEN or RED to indicate the battery level.

If 5 LEDs glow green: 80%-100%

If 4 LEDs glow green: 60%-80%

If 3 LEDs glow green: 40%-60%

If 2 LEDs glow green: 20%-40%

If 1 LED glows red: 10%-20%

If 1 LED blinks red: less than 10%

Toggle Interior Light ON/OFF: To toggle the interior light ON/OFF press and hold keys ‘5’ and ‘7’ together for 3 seconds. With the light toggled to ON you can press the “LIGHT” button inside the safe to illuminate the light and can also adjust the interior light in the app for Bluetooth safes. If the light is toggled OFF the light will be disabled.

Mounting

Your safe can be secured a few different ways. Included is a security cable to attach your safe to larger stationary objects. There are also mounting screws included to secure the safe to a flat surface using the pre-drilled holes on the bottom.

Using the Security Cable

1. Loop the included steel security cable around a secured object.

2. Run the end of the cable through the eye of the other end and pull around the object.

3. Place the end of the security cable inside the fully enclosed quick release cable mount inside your Vaultek safe.

4. Make sure the safe closes with the cable secured inside the quick release cable mount.

Using the Mounting Screws

TIP: Make sure you have enough clearance for the lid to open properly before mounting the safe.

1. Position the safe on a flat surface where you want to mount it.

2. Use a pencil to mark the holes for drilling.

3. Drill pilot holes.

4. Position safe in place and install screws through safe into pilot holes. Tighten screws.

Optional Mounting Plate Accessory

The Vaultek mounting plate allows you to securely rack your VT Series safe in place, with the added flexibility of being able to remove the safe when needed. Designed for use with the Pro VTi and Pro VT.

Troubleshooting

Manuals

Available Manuals

The following digital product manuals are available for use.

VE

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