Vaultek Support

Shipping and Returns

Shipping Domestic

    • All orders will be processed and shipped within five(5) business days. Once processed for shipment you will receive an email with your tracking information.


Shipping International

Accommodations can be made for International customers. Please visit the following International Portal. Simply enter your intended shipping address, product(s) you want to purchase, phone number and follow the instructions.


Vaultek is 100% committed to serving our customers with the best product quality and customer service. All purchases can be returned within 30 days. We guarantee a 2-year limited warranty for safes, 3-year limited warranty with registration, and a 1-year limited warranty on LifePods.

      • Returns are charged shipping back to Vaultek (same as the original shipping charge).
      • Returns are issued pre-paid shipping labels, and refunded back to the original form of payment after product is received.
      • Refunded amount will be minus the shipping charge (same as the original).
      • Products must be returned in new or like-new condition and are subject to denial.
      • Items bundled together as part of a promotion must be returned together.
      • To start a return please visit the Return Contact Form.
      • For any issues regarding the warranties please visit the Warranty Contact Form.

You can also email us,