Vaultek Support

Shipping and Returns

Shipping Domestic

  • Expedited 2-Day shipping available for extra charge.
  • Orders are typically delivered within 2 weeks. Please consult tracking numbers for up to date information.

NOTE: 2-day express orders received after 1pm est will ship next business day, and do not include weekends.


Shipping International

Accommodations can be made for International customers. Please visit the following International Portal. Simply enter your intended shipping address, product(s) you want to purchase, phone number and follow the instructions.


Vaultek is 100% committed to serving our customers with the best product quality and customer service. We offer a 30-day return policy and guarantee a 2-year and 3-year limited warranty with registration for safes, and a 1-year limited warranty on LifePods.

  • When processing your return, you will be charged shipping back to Vaultek (same as the original shipping charge).
  • For any issues regarding returns please visit the Return Contact Form.
  • For any issues regarding the warranty please visit the Warranty Contact Form.

You can also email us,

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