Vaultek Support

Have a question?

What will fit in my safe?

An on-going list of what fits is available here.

Printable templates are available for LifePod, 10 Series, 20 Series, and Slider Series. Simply print the template on an 8.5″ x 11″ sheet of paper and place your valuables on the template to see if they fit. When printing do not scale to fit instead print at 100%.

Where can I find a store near me?

For a list of Authorized Vaultek Dealers, please visit our Store Finder.

Are Vaultek safes TSA approved?

All Vaultek safes are TSA compliant, allowing you to not only fly with them, but also transport firearms.

If transporting a firearm, you must declare to your airline agent that you are traveling with a firearm during the initial baggage check. You may be asked to open the safe so your agent can verify it’s not loaded. You are not required to provide the passcode to your safe, as you should be the only one with authorized access per TSA’s guidelines.

However, different airports and airlines have seen varied regulations mostly due to low awareness of the protocols in place. We recommend contacting your airline before departure to see how their policy may affect you.

If you are not traveling with firearm, you can take the safe with you through security and pass through x-ray, but be prepared to open the safe as requested from government officials. To learn more check out our article How to travel with a firearm (TSA Complaint).

If you have any additional questions or concerns be sure and contact your airline before your departure.

How do I order Spare Parts?

To order a set of keys, charging kit, or steel cable, fill out our Spare Parts form.

Most Asked Questions

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General Support

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Email support available Monday – Saturday.

Call Us

Monday – Friday 9am-5pm EST

Outside business hours please email.

(407) 329-4164

Vaultek Safe | VAULTEK® Contact Phone


International sales and shipping quotes.

Vaultek Safe | VAULTEK® Contact Phone


Wholesale inquiries and information.

Vaultek Safe | VAULTEK® Contact Phone


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