Vaultek Support

Slider Series

SL20i/SL20

Support for SL20i/SL20

Support for SL20i/SL20

Get Started

Easy to follow setup guide.

Get to Know Your Safe

Discover safe capabilities.

Troubleshooting

Need help?

Manuals

Digital product manuals.

Warranty

Vaultek satisfaction guarantee.

Register Safe

Improved Support, Product Updates, Replacement Parts.

Get Started

Battery Installation

1) To get started open the safe using one of your backup keys via the keyhole at the back of the safe. Open keyhole cover, push key in and rotate key clockwise to open the safe.

2) Locate the battery door and open by depressing the tab near the front of the cover, allowing the door to fold down (Figure A/B).

3) Snap the battery (included in accessory box) into the battery door (Figure B/C). The battery door has molded snaps for the battery to clip into. Note that your Vaultek® safe automatically detects the polarity of the battery and can be snapped in either direction.

TIP: Make sure to push battery to back of the battery door allowing the door to close properly.
Close the battery door. When the battery door is closed you will hear a short welcome tone and the keypad will light up.

IMPORTANT: First time users should change the default code immediately after installing the battery to prevent unauthorized access to your safe.

Can I keep my safe plugged in?

Leaving your safe plugged in continually will not harm the safe or battery.

However, to preserve battery life we suggest that you unplug occasionally to allow the battery to cycle down.

Charging Safe

1) To recharge the safe, plug the micro-USB into the micro-USB receiving jack located on the back side of the safe and connect to a standard USB port or wall outlet using the AC power adapter. Approximate recharge time is 2.5 hours.

2) The LED next to the receiving jack on the side of the safe will glow RED indicating charging and GREEN indicating charged.

After installing the battery, use the charging kit provided to charge the unit 100%.

Using Powerpack with Wi-Fi Safe

ONLY use VP6000 to charge the installed 18650 battery when the battery is LOW.

Unplug VP6000 immediately when the battery is mostly or fully charged.

CAUTION: Leave VP6000 plugged-in when the battery is fully charged will cause the safe reset to LPM OFF mode (Wi-Fi always ON) thus deplete VP6000 quickly.

Master Code

NSL20 / NSL20i

1) Open the safe. Note, keys are included. With the safe open, press and hold the ‘1’ key and “PROGRAM” button together (3 seconds) until all keys turn RED and let go.

2) Enter your NEW master code.

3) IMMEDIATELY Press and hold the ‘1’ key and “PROGRAM” button together a second time (3 seconds) until all keys turn RED and let go.

4) Enter your NEW master code a second time.

5) IMMEDIATELY Press and hold the ‘1’ key and “PROGRAM” button together a third time (3 seconds) until the safe beeps and all keys turn GREEN and let go. This tone confirms that the code has been reset.

If you make a mistake and the new code will not work, simply start over with step 1.

SL20 / SL20i / SE20

1) Open the safe. Note, keys are included. With the safe open, press and hold the “PROGRAM” button (3 seconds) until all keys turn RED and let go.

2) Enter your NEW master code.

3) IMMEDIATELY Press and hold the “PROGRAM” button a second time (3 seconds) until all keys turn RED and let go.
Enter your NEW master code a second time.

4) IMMEDIATELY Press and hold the “PROGRAM” button together a third time (3 seconds) until the safe beeps and all keys turn GREEN and let go. This tone confirms that the code has been reset.

If you make a mistake and the new code will not work, simply start over with step 1.

Fingerprints

TIP: Place the core of the fingerprint flat (Figure F+G) over the center of the scanner (this allows the scanner to read where most of the fingerprint detail is located) see (Figure F).

TIP: Adjust your finger slightly between scans for increased accuracy.

TIP: Excessive moisture, lotions, or dirt will affect your fingerprint and may cause inaccurate sensor reading.

TIP: If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.

Program Fingerprints

NSL20 / NSL20i

IMPORTANT: The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users.

1) Open the safe. Program 1st fingerprint by pressing and holding the ‘2’ key and “PROGRAM” button together (3 seconds). The fingerprint LED will turn solid RED and the ‘1’ key on the keypad will start blinking RED.

TIP: If all keys are blinking RED and the fingerprint LED turns solid RED then refer to programming fingerprints 3-20 on next page.

2) Using the helpful programming tips provided on page 09 place your finger on the fingerprint scanner for the 1st of five scans. When the safe beeps and the ‘1’ key lights up GREEN remove your finger.

3) Place finger again over the scanner until the safe beeps and the ‘2’ key lights up GREEN and lift. You will repeat this process until all keys (1-5) are solid GREEN.

4) Close door and test to see if the safe will open using your fingerprint.

5) Repeat steps 1 through 4 to add the 2nd administrative fingerprint.

SL20 / SL20i

IMPORTANT: The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users.

1) Open the safe. Program 1st fingerprint by quickly pressing “PROGRAM”. The fingerprint LED will turn solid RED and the ‘1’ key on the keypad will start blinking RED.

TIP: If all keys are blinking RED and the fingerprint LED turns solid RED then refer to programming fingerprints 3-20 on next page.

2) Using the helpful programming tips provided on page 11 place your finger on the fingerprint scanner for the 1st of five scans. When the safe beeps and the ‘1’ key lights up GREEN remove your finger.

3) Place finger again over the scanner until the safe beeps and the ‘2’ key lights up GREEN and lift. You will repeat this process until all keys (1-5) are solid GREEN.

4) Close door and test to see if the safe will open using your fingerprint.

5) Repeat steps 1 through 4 to add the 2nd administrative fingerprint.

Program Additional Fingerprints

NSL20 / NSL20i

After the first two Admin fingerprints have been locked in, you can add additional users or fingerprints, up to 20 unique users in total. This is very helpful in the event the fingerprint scanner is having a hard time reading your initial fingerprints, or if you wish to grant other users authorized access to your safe. Any additional users programmed require authorization from one of the two Admin fingerprints.

1) Open the safe. Press and hold the ‘2’ key and “PROGRAM” button together (3 seconds)(Figure I on page 10). When all keys (1-5) are blinking RED scan one of the administrative fingerprints.

2) Place one of the first two programmed admin fingerprints on the scanner and remove when the safe beeps and the fingerprint LED blinks GREEN. When the ‘1’ key starts blinking RED you can enroll a NEW fingerprint.

TIP: If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step one.

3) Using the helpful programming tips provided on page 09 place the NEW finger on the scanner. When the safe beeps and the ‘1’ key lights up GREEN remove your finger.

4) Place finger again over the scanner until the safe beeps and the ‘2’ key lights up GREEN and lift. You will repeat this process until all keys (1-5) are solid GREEN.

SL20 / SL20i

After the first two Admin fingerprints have been locked in, you can add additional users or fingerprints, up to 20 unique users in total. This is very helpful in the event the fingerprint scanner is having a hard time reading your initial fingerprints, or if you wish to grant other users authorized access to your safe. Any additional users programmed require authorization from one of the two Admin fingerprints.

1) Open the safe. Program additional fingerprints by quickly pressing “PROGRAM” (3 seconds)(Figure I on page 12). When all keys (1-5) are blinking RED scan one of the administrative fingerprints.

2) Place one of the first two programmed administrative fingerprints on the scanner and remove when the safe beeps and the fingerprint LED blinks GREEN. When the ‘1’ key starts blinking RED you can enroll a NEW fingerprint.

TIP: If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step one.

3) Using the helpful programming tips provided on page 11 place the NEW finger on the scanner. When the safe beeps and the ‘1’ key lights up GREEN remove your finger.

4) Place finger again over the scanner until the safe beeps and the ‘2’ key lights up GREEN and lift. You will repeat this process until all keys (1-5) are solid GREEN.

Delete Fingerprints

NSL20 / NSL20i

Individual fingerprints can not be deleted from the keypad on the safe. Following this procedure will erase all of the fingerprints including both administrative fingerprints. If you wish to delete individual fingerprints, you must use the Vaultek® Wi-Fi® app or online dashboard. This procedure will not affect the keypad master code.

TIP: Fingerprints can also be temporarily disabled. Using the online Web Dashboard or Vaultek® Wi-Fi® app individual prints can be temporarily disabled and can not access the safe. This does not delete the fingerprint, only temporarily disables it until enabled again as needed.

1) Press and hold the ‘3’ key and “PROGRAM” button together until all the keys light up RED and let go.

2) Enter your master code on the keypad. If the code is correct, all the keys will blink GREEN and safe will beep indicating deletion of all the fingerprints.

SL20 / SL20i

Individual fingerprints can not be deleted from the keypad on the safe. Following this procedure will erase all of the fingerprints including both administrative fingerprints. If you wish to delete individual fingerprints, refer to the Vaultek® app. This procedure will not affect the keypad master code.

1) Press and hold keys ‘3’ and ‘5’ together until all the keys light up RED and let go.

2) Enter your master code on the keypad. If the code is correct, all the keys will blink GREEN and safe will beep
indicating deletion of all the fingerprints.

Low Success Rate

First, delete the prints you have programmed in so far, and try again with the tips below:

TIP: Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.

TIP: During the 5 scan programming process for each finger, slightly repositioning your finger after each scan will store more information and increase your success rate.

TIP: To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.

Smart Key Nano

Smart Key Nano provides instant access to your safe in the event you need immediate entry. Its small footprint and mountable base make it easy to hide and conceal anywhere, making it suitable for use as a panic button. Please use responsibly.

TIP! First time users should visit the “Setup and Pairing Quick Guide” on this page.

IMPORTANT: Smart Key is compatible with VT Series (VT/VTi), MX Series (MX/MXi/NMX/NMXi), Slider Series (SL20/SL20i/NSL20/NSL20i) and RS Series (RS200i/RS500i).

Setup and Pairing Quick Guide

NSL20 / NSL20i

IMPORTANT: Be sure to follow ALL steps for proper function.

1) Press and hold the ‘5’ key then “PROGRAM” button together (3 seconds) until the keypad flashes RED.

2) Aim Smart Key towards the safe and press. If the keypad flashes GREEN then the Smart Key has paired successfully. If the keypad flashes RED then simply start over with step 1.

3) Set Smart Key Entry Mode: After pairing, Smart Key will be immediately active to test functionality, but then deactivate. Smart Key settings will need to be set to either On Demand or Progressive in order for Smart Key to open your safe. See Smart Key Entry Modes on next page for more information.

Multiple Safe Management

A) Multiple Smart Keys can not pair with the same safe. It is recommended to pair one Smart Key per safe.

B) Recommended setting when using the Smart Key is Progressive entry mode.

C) You can manage multiple safes through the Vaultek® Wi-Fi® smartphone app and Web Dashboard.

CAUTION: when managing multiple safes in On Demand entry mode there is a chance you can open all safes within range.

SL20 / SL20i

Your Vaultek® safe supports quick access with Smart Key technology. Smart Key is not included but can be purchased separately at www.vaulteksafe.com or from one of our authorized dealers. Take caution when using this feature and be responsible. Security can be compromised in the event the Smart Key is lost or stolen. Only pair Smart Key after thoroughly understanding the inherent risks.

IMPORTANT: Be sure to follow ALL steps for proper function.

1) Press and hold the ‘3’ key then “PROGRAM” button together (3 seconds) until all keys blink RED.

2) Aim Smart Key towards the safe and press. If the keypad flashes GREEN then the Smart Key has paired successfully. If the keypad flashes RED then simply start over with step 1.

3) Set Smart Key Entry Mode: After pairing, Smart Key will be immediately active to test functionality, but then deactivate. Smart Key settings will need to be set to either On Demand or Progressive in order for Smart Key to open your safe. See next page for more information.

Multiple Safe Management

A) Multiple Smart Keys can not pair with the same safe. It is recommended to pair one Smart Key per safe.

B) Recommended setting when using the Smart Key is Progressive entry mode.

C) You can manage multiple safes through the Vaultek® Bluetooth® smartphone app and Web Dashboard.

CAUTION: when managing multiple safes in On Demand entry mode there is a chance you can open all safes within range.

Assign Entry Mode

NSL20 / NSL20i

After pairing you can toggle between access modes from the keypad, or WiFi smartphone app. To toggle modes from the safe’s keypad press and hold keys ‘2’ and ‘5’ then “PROGRAM” button together until the keypad indicates each mode as below.OR use the available Wi-Fi app.

Off – Keys Turn Solid RED

Progressive Entry Mode – Keys Blink Green
Safe goes into sleep mode and will require you to wake up the safe before using Smart Key. You can wake up the safe by pressing any key or brushing your hand across the keypad of the safe (backlit keys will turn RED).

On Demand Entry Mode – Keys Solid Green
This mode grants immediate access to your safe without having to wake it up.

Warning: On Demand Entry Mode can open a safe in another room and/or out of sight. To reduce the risk of an unattended open safe we recommend using Progressive Entry Mode.

On Demand Entry mode requires significant power usage and can greatly reduce operation time. We suggest setting the Smart Key to Progressive Entry Mode to conserve battery.

SL20 / SL20i

After pairing you can toggle between access modes from the keypad, or Bluetooth smartphone app. To toggle from the keypad press and hold the ‘4’ key then “PROGRAM” button together. The keys will communicate as directed below.

Off – Keys Turn Solid RED

Progressive Entry Mode – Keys Blink Green
Safe goes into sleep mode and will require you to wake up the safe before using Smart Key. You can wake up the safe by pressing any key or brushing your hand across the keypad of the safe (backlit keys will turn RED).

On Demand Entry Mode – Keys Solid Green
This mode grants immediate access to your safe without having to wake it up.

Warning: On Demand Entry Mode can open a safe in another room and/or out of sight. To reduce the risk of an unattended open safe we recommend using Progressive Entry Mode.

On Demand Entry mode requires significant power usage and can greatly reduce operation time. We suggest setting the Smart Key to Progressive Entry Mode to conserve battery.

Multiple Safe Management

Multiple Safe Management

A) Multiple Smart Keys can not pair with the same safe. It is recommended to pair one Smart Key per safe.

B) Recommended setting when using the Smart Key is Progressive entry mode.

C) You can manage multiple safes through the Vaultek® Bluetooth® smartphone app, Vaultek® WiFi smartphone app, or Web Dashboard depending on the safe.

CAUTION: when managing multiple safes in On Demand entry mode there is a chance you can open all safes within range.

Smart Key Nano Not Working

IMPORTANT: Once you pair the Smart Key Nano with your safe it will be immediately active to test functionality and then turn off. Smart Key Nano will need to be set to either Progressive Entry Mode or On Demand Entry Mode. Refer to “Pairing Smart Key Nano” for instructions.

If you are still experiencing issues please contact our support team via email at support@vaulteksafe.com.

Smart Key Biometric

Smart Key Biometric offers quick and secure biometric access to your safe in a discreet package that can be hidden as a panic button or stored in the open. Smart Key Biometric is capable of storing up to 20 unique authorized users. A single user consists of (3) registration scans of the same fingerprint during programming.  The first print is the Admin print which has to be scanned during program to additional users. If you have any questions or comments please email support@vaulteksafe.com.

TIP! First time users should visit the “Setup and Pairing Quick Guide” on this page.

IMPORTANT: Smart Key is compatible with VT Series (VT/VTi), MX Series (MX/MXi/NMX/NMXi), Slider Series (SL20/SL20i/NSL20/NSL20i) and RS Series (RS200i/RS500i).

Setup and Pairing Quick Guide

NSL20 / NSL20i

IMPORTANT: Be sure to follow ALL steps for proper function.

STEP 1 : Program Fingerprint

1) Press the top PROGRAM button on Smart Key Biometric. The LED will turn RED indicating to scan thumb or finger on the scanner for the first of (3) registration scans.

• First print programmed is the admin print.

• Admin print has to be scanned each time to add more fingerprints.

• 20 prints total capacity

STEP 2 : Pair to Your Safe

IMPORTANT: Smart Key Biometric is compatible with VT Series (VT/VTi), MX Series (MX/MXi/NMX/NMXi), Slider Series (SL20/SL20i/NSL20/NSL20i) and RS Series (RS200i/RS500i).

1) Press and hold the ‘5’ key then “PROGRAM” button together (3 seconds) until the keypad flashes RED.

2) Aim Smart Key Biometric towards the safe and scan an authorized user. If the keypad flashes GREEN then the Smart Key Biometric has paired successfully and immediately move onto STEP 3 : Assign an Entry Mode. If the keypad flashes RED then simply start over.

STEP 3 : Assign an Entry Mode

IMPORTANT: If you do not assign an entry mode immediately after pairing the Smart Key, it will disable when the safe goes to sleep. This occurs when the safe has been idle for 20 seconds.

1) Smart Key settings will need to be set to either On Demand or Progressive in order for Smart Key Biometric to open your safe.

2) Press and hold keys ‘2’ and ‘5’ then “PROGRAM” button together until the keypad indicates each mode as below. You can toggle between each mode.

OFF – Key Turns Solid RED

Progressive Entry Mode – Keys Blink Green
Safe goes into sleep mode and will require you to wake up the safe before using Smart Key Biometric. You an wake up the safe by pressing any key or brushing your hand across the keypad of the safe.

On Demand Entry Mode – Keys Solid Green
This mode grants immediate access to your safe without having to wake up the safe.

If you experience any issues please email support@vaulteksafe.com. Be sure to provide your order details.

SL20 / SL20i

Your Vaultek® safe supports quick access with Smart Key technology. Smart Key is not included but can be purchased separately at www.vaulteksafe.com or from one of our authorized dealers. Take caution when using this feature and be responsible. Security can be compromised in the event the Smart Key is lost or stolen. Only pair Smart Key after thoroughly understanding the inherent risks.

IMPORTANT: Be sure to follow ALL steps for proper function.

STEP 1 : Program Fingerprint

1) Press the top PROGRAM button on Smart Key Biometric. The LED will turn RED indicating to scan thumb or finger on the scanner for the first of (3) registration scans.

• First print programmed is the admin print.

• Admin print has to be scanned each time to add more fingerprints.

• 20 prints total capacity

STEP 2 : Pair to Your Safe

IMPORTANT: Smart Key Biometric is compatible with VT Series (VT/VTi), MX Series (MX/MXi/NMX/NMXi), Slider Series (SL20/SL20i/NSL20/NSL20i) and RS Series (RS200i/RS500i).

1) Press and hold the ‘3’ key then “PROGRAM” button together (3 seconds) until the keypad flashes RED.

2) Aim Smart Key Biometric towards the safe and scan an authorized user. If the keypad flashes GREEN then the Smart Key Biometric has paired successfully and immediately move onto STEP 3 : Assign an Entry Mode. If the keypad flashes RED then simply start over.

STEP 3 : Assign an Entry Mode

IMPORTANT: If you do not assign an entry mode immediately after pairing the Smart Key, it will disable when the safe goes to sleep. This occurs when the safe has been idle for 20 seconds.

1) Smart Key settings will need to be set to either On Demand or Progressive in order for Smart Key Biometric to open your safe.

2) Press and hold the ‘4’ key then “PROGRAM” button together until the keypad indicates each mode as below. You can toggle between each mode.

OFF – Key Turns Solid RED

Progressive Entry Mode – Keys Blink Green
Safe goes into sleep mode and will require you to wake up the safe before using Smart Key Biometric. You an wake up the safe by pressing any key or brushing your hand across the keypad of the safe.

On Demand Entry Mode – Keys Solid Green
This mode grants immediate access to your safe without having to wake up the safe.

If you experience any issues please email support@vaulteksafe.com. Be sure to provide your order details.

TIP! Multiple Safe Management

A) Multiple Smart Keys can not pair with the same safe. It is recommended to pair one Smart Key Biometric per safe.

B) You can manage multiple safes through the Vaultek® Bluetooth® app, Vaultek® WiFi App, or Web Dashboard depending on your safe model.

CAUTION: when managing multiple safes in On Demand entry mode there is a chance you can open all safes within range.

Adding Additional Fingerprints

The first programmed fingerprint is considered the Admin print. This print is necessary to authorize adding in additional users or to authorize the deletion of all prints. After the admin print has been locked in, you can add additional users or fingerprints, up to 20 unique users in total. This is very helpful in the event Smart key Biometric is having a hard time reading your initial print, or if you wish to grant other users authorized access to your safe.

1) To get started, quickly press the top “PROGRAM” button on Smart Key Biometric. The LED ring will turn solid YELLOW requesting you to place the Admin print on the scanner to authorize the request to add another user. When successful, you will hear a confirmation beep and the LED ring will flash GREEN then back to RED indicating you can proceed with the first of (3) registration scans for additional prints.

TIP! If you hear two beeps and the LED ring stays RED, the scan was not accepted and you will need to start again.

TIP! A total of 19 fingerprints can be programmed outside the first Admin print.

If you experience any issues please email support@vaulteksafe.com. Be sure to provide your order details.

Assign Entry Mode

NSL20 / NSL20i

After pairing you can toggle between access modes from the keypad, or WiFi smartphone app. To toggle modes from the safe’s keypad press and hold keys ‘2’ and ‘5’ then “PROGRAM” button together until the keypad indicates each mode as below.OR use the available Wi-Fi app.

Off – Keys Turn Solid RED

Progressive Entry Mode – Keys Blink Green
Safe goes into sleep mode and will require you to wake up the safe before using Smart Key. You can wake up the safe by pressing any key or brushing your hand across the keypad of the safe (backlit keys will turn RED).

On Demand Entry Mode – Keys Solid Green
This mode grants immediate access to your safe without having to wake it up.

Warning: On Demand Entry Mode can open a safe in another room and/or out of sight. To reduce the risk of an unattended open safe we recommend using Progressive Entry Mode.

On Demand Entry mode requires significant power usage and can greatly reduce operation time. We suggest setting the Smart Key to Progressive Entry Mode to conserve battery.

SL20 / SL20i

After pairing you can toggle between access modes from the keypad, or Bluetooth smartphone app. To toggle from the keypad press and hold the ‘4’ key then “PROGRAM” button together. The keys will communicate as directed below.

Off – Keys Turn Solid RED

Progressive Entry Mode – Keys Blink Green
Safe goes into sleep mode and will require you to wake up the safe before using Smart Key. You can wake up the safe by pressing any key or brushing your hand across the keypad of the safe (backlit keys will turn RED).

On Demand Entry Mode – Keys Solid Green
This mode grants immediate access to your safe without having to wake it up.

Warning: On Demand Entry Mode can open a safe in another room and/or out of sight. To reduce the risk of an unattended open safe we recommend using Progressive Entry Mode.

On Demand Entry mode requires significant power usage and can greatly reduce operation time. We suggest setting the Smart Key to Progressive Entry Mode to conserve battery.

Multiple Safe Management

Multiple Safe Management

A) Multiple Smart Keys can not pair with the same safe. It is recommended to pair one Smart Key per safe.

B) You can manage multiple safes through the Vaultek® Bluetooth® smartphone app, Vaultek® WiFi smartphone app, or Web Dashboard depending on the safe.

CAUTION: when managing multiple safes in On Demand entry mode there is a chance you can open all safes within range.

Smart Key Biometric Not Working

IMPORTANT: Once you pair the Smart Key with your safe it will be immediately active to test functionality and then turn off. Smart Key will need to be set to either Progressive Entry Mode or On Demand Entry Mode. Refer to “Pairing Smart Key Biometric” for instructions.

If you are still experiencing issues please contact our support team via email at support@vaulteksafe.com

Bluetooth

Vaultek Safe, Inc. does not access your personal information. The app may require some permissions to store personal preferences such as your safe’s settings, fingerprint ID names, and Bluetooth settings to communicate with your safe. In no way do we gain or collect any personal information from you.

Bluetooth Pairing Safe

Get the App: Download the Vaultek® Bluetooth® app from the Google Play store or Apple store.

Make sure your phone’s Bluetooth settings are set to ON, and open the Vaultek® Bluetooth® app to begin.

IMPORTANT: You must be within Bluetooth range to pair your phone with your safe. The approximate range is 25 feet.

1) Create a Pattern Lock: This is an added layer of protection to safeguard your safe and prevent unauthorized access in the event your phone is misplaced. To create your pattern lock, simply drag your finger along the screen to connect at least four dots. This unique pattern will be required each time you open the app.

2) Select Your Safe: After a few seconds your safe will appear in the search. You can drag the screen downwards to refresh if you are not seeing your safe listed. Select your safe, and enter your safe’s master code when prompted. This is the same code used to open the safe using the numeric keypad.

IMPORTANT: If you change your safe’s master code after pairing, the safe will no longer connect to your app, and you will be prompted to enter the new code when needed.

IMPORTANT: As a security measure, if too many incorrect master code entries are entered, your safe’s Bluetooth will disable and must be toggled ON again using the hot key sequence.

3) Sync Your Phone: Press and hold keys ‘4’ and ‘5’ on your safe followed by the PROGRAM button together for 3 seconds to start the syncing protocol. When the keypad starts blinking RED you can finalize the pairing sequence from your app screen by pressing ‘OK’. The safe’s keypad will flash GREEN and beep when complete, if the keypad flashes RED with two beeps you will need start over with step 4.

TIP: This pairing sequence offers enhanced security protection and can only be used to pair one phone to your safe. If the process is repeated with a different phone, the previous phone will be overridden and disconnected from the safe.

Don't see name in device list?

IMPORTANT: Make sure you are using the Vaultek Bluetooth app and not the Vaultek WiFi app.

The device name you may be seeing in the “Select Your Safe” is the default name assigned to the safe. Example: “VAULTEK-1B7A”. Select that and once you successfully pair you can change the name.

Get to Know Your Safe

Hotkeys

Toggle Alert of Manual Unlock: If the Alert of Unlock is on, and someone opens the safe with either the key or by picking the lock, the keypad will start flashing. To toggle Alert Unlock press and hold  the ‘3’ key then “PROGRAM” button together for 3 seconds. The keypad will flash GREEN indicating enabled or RED indicating disabled. If ON and activated it can only be cleared by entering master code. Default is OFF.

Toggle Bluetooth: To toggle the Bluetooth ON/OFF press and hold keys ‘2’ and ‘5’ together. If the

‘3’ and ‘4’ glow RED Bluetooth is OFF. Re-enable by pressing and holding ‘2’ and ‘5’ together until all keys light up RED then enter your master code. When Bluetooth is toggled OFF all app functions will be disabled and your safe is undiscoverable.

Toggle App Unlock: By default, the unlock feature on the Vaultek® app will be disabled. To toggle

this feature press and hold keys ‘1’ and ‘4’ followed by the “PROGRAM” button together for 3 seconds. If keys ‘2’ and ‘3’ turn GREEN the unlock feature is enabled. If keys ‘2’ and ‘3’ turn RED the unlock feature is disabled.

Toggle Smart Key Entry Modes: To toggle Smart Key entry modes press and hold the ‘4’ key then “PROGRAM” button together for 3 seconds. The keypad will indicate each mode as listed on page 16. You may also alternate modes in the Vaultek® app.

SL20i Only

Delete Fingerprints: To delete fingerprints press and hold keys ‘3’ and ‘5’ together (3 seconds) until all keys turn RED then enter your master code. This will remove all the fingerprints. You can delete individual fingerprints in the Vaultek® app.

Mounting

TIP: Your safe can install on the mounting plate from the left or right side. When installing the plate, be sure the bottom is parallel to the floor (Fig P) so the safe opens horizontally. Angling the plate or aiming the safe downwards can affect the rail mechanics and prevent safe from opening correctly.

1) Locate mounting surface, making sure the safe will have enough clearance to open properly prior to installing.

2) Hold mounting plate in place and use a pencil to mark desired hole locations. Drill 7/32″ inch pilot holes.

3) Using hardware provided fasten mounting plate in place and tighten firmly.

Mounting Safe

1) Locate the 4 receiving slots located on the safe sides, and the 4 tabs located on the mounting plate.

2) Fully insert the tabs on the mounting plate into the receiving slots on the safe (Figure N/O), and press the safe downwards to lock in place (Figure P).

Troubleshooting

Bluetooth

Vaultek Safe, Inc. does not access your personal information. The app may require some permissions to store personal preferences such as your safe’s settings, fingerprint ID names, and Bluetooth settings to communicate with your safe. In no way do we gain or collect any personal information from you.

Bluetooth Pairing Safe

Get the App: Download the Vaultek® Bluetooth® app from the Google Play store or Apple store.

Make sure your phone’s Bluetooth settings are set to ON, and open the Vaultek® Bluetooth® app to begin.

IMPORTANT: You must be within Bluetooth range to pair your phone with your safe. The approximate range is 25 feet.

1) Create a Pattern Lock: This is an added layer of protection to safeguard your safe and prevent unauthorized access in the event your phone is misplaced. To create your pattern lock, simply drag your finger along the screen to connect at least four dots. This unique pattern will be required each time you open the app.

2) Select Your Safe: After a few seconds your safe will appear in the search. You can drag the screen downwards to refresh if you are not seeing your safe listed. Select your safe, and enter your safe’s master code when prompted. This is the same code used to open the safe using the numeric keypad.

IMPORTANT: If you change your safe’s master code after pairing, the safe will no longer connect to your app, and you will be prompted to enter the new code when needed.

IMPORTANT: As a security measure, if too many incorrect master code entries are entered, your safe’s Bluetooth will disable and must be toggled ON again using the hot key sequence.

3) Sync Your Phone: Press and hold keys ‘4’ and ‘5’ on your safe followed by the PROGRAM button together for 3 seconds to start the syncing protocol. When the keypad starts blinking RED you can finalize the pairing sequence from your app screen by pressing ‘OK’. The safe’s keypad will flash GREEN and beep when complete, if the keypad flashes RED with two beeps you will need start over with step 4.

TIP: This pairing sequence offers enhanced security protection and can only be used to pair one phone to your safe. If the process is repeated with a different phone, the previous phone will be overridden and disconnected from the safe.

Don't see name in device list?

IMPORTANT: Make sure you are using the Vaultek Bluetooth app and not the Vaultek WiFi app.

The device name you may be seeing in the “Select Your Safe” is the default name assigned to the safe. Example: “VAULTEK-1B7A”. Select that and once you successfully pair you can change the name.

Change Safe Name

1) From the Vaultek app dashboard select “More” from the lower right corner.

2) Select “Name Your Safe”.

3) Now name your safe to whatever you like.

Why do I have to re-pair my app?

A) In the event an authorized user paired another phone to your safe you will be prompted to re-pair. The safe is designed to pair with one phone at a time.

B) In the event an authorized user changed the safe’s master code after pairing, the safe will no longer connect to your app, and you will be prompted to enter the new code when needed.

Connectivity Issues

Having trouble viewing your safe when setting up your app please try the steps below.

1) Delete the App

2) Soft Reset: Remove battery for 5 seconds and reinstall. Note, the program info will not be affected.

3) Re-install App: Download and re-install the Vaultek app.

Generally, this resolves most connectivity issues. If you have you are having issues please contact support@vaulteksafe.com and provide your phone model.

Manuals

Available Manuals

The following digital product manuals are available for use.

SL20
SL20i
SL20i Colion Noir

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