Vaultek Support

DS2i Smart Station

Master Code

You can program a master code between 4 to 8 digits in length. Two keys can not be pressed at the same time. Programing a new code will overwrite your previous code.

Biometric Scanner

You can program a master code between 4 to 8 digits in length. Two keys can not be pressed at the same time. Programing a new code will overwrite your previous code.

DS2i Smart Station

Support for DS2i Smart Station

Support for DS2i Smart Station

Get Started

Easy to follow setup guide.

Get to Know Your Safe

Self guided tutorials.

Troubleshooting

Discover safes capabilities.

Manuals

Digital product manuals.

Bluetooth 2.0 

Warranty

Vaultek satisfaction guarantee.

Register Safe

Improved Support, Product Updates, Replacement Parts.

Get Started

Basic Overview

The Vaultek® DS2i Smart Station is a tough and rugged Bluetooth® access safe. Its solid structure and penetration resistant design makes it ideal for storing valuables such as firearms, jewelry, cash and other personal items. The safe combines high security with complete access control.

Plug-in Required: This safe needs to be plugged in continuously for normal function. It will take 2 hours to be completely charged.

Backup Power: Backup power provides access to the safe when there is a power outage and provides unit with backup power for about 16 hours.

1) LED Touch Screen

2) Keypad and Scanner

3) Wireless Charging Pad

4) AC Adapter

5) Standard USB Port

6) USB-C Port

7) Manual Key Entry

8) Security Cable Release

Important! Your Vaultek safe will atomically lock when you fully close the safe.

Wireless Charging Pad

Top mounted wireless charging pad to quickly and efficiently charge your phone as needed.

Important! Smart Station has to be fully charged before charging a device on the charging pad.

1. Place your smartphone device flat and centered on the charging pad. Your phone will start charging and the safe will have an audible alarm to indicate its charging.

Troubleshooting! If the smartphone and charging pad are not aligned properly the wireless charging will not work. Try moving your phone around the charging pad to align it with the center of the charging pad. Ensure that the center of your smartphone’s back lines up close to the center of the charging pad. The safe will have an audible alarm to indicate its charging.

Not all phones are compatible wireless charging. However, there are ports on the back of the safe to charge your device.

Product Registration

Registration provides many benefits three year warranty, technical support, and ordering replacement keys should you misplace them. Your Vaultek® safe has a unique product number on the inside of the battery door and a 4-digit ID number engraved on the keys. You will need these numbers to register your safe.

Important! Your safe will automatically lock once you close the lid.

1) Locate your product number. It is printed on the first page of this user manual and under the bottom pad inside the safe drawer.

2) Open the safe using the included backup manual keys.

3) Find your 5 to 6 digit ID number engraved on the keys.

4) Visit https://vaulteksafe.com/support/vaultek-product-registration/ and enter the required information in the form and click submit. Note, your safe is “DS2i Smart Station”.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Programming Master Code

Before programming lets cover a few code requirements.

  • Your code can be a minimum of 4 digits, or a as long as 8 digits.
  • Two keys can not be pressed at the same time.
  • Programming a new code will overwrite your previous code.
  • Default master code is 1-2-3-4 on the keypad.

Important! Smart Station has two separate program buttons inside. One on the left, and one on the right. To set the master code, you will be using the Right Program Button.

1) Open the safe. With the safe open, press and hold the “Right Program Button” (3 seconds) until all keys (1-4) light up RED and let go.

2) Enter your NEW master code.

3) Immediately press and hold the “Right Program Button” a second time (3 seconds) until all keys (1-4) light up RED and let go.

4) Enter your NEW master code a second time.

5) Immediately press and hold the “Right Program Button” a third time (3 seconds) until the safe beeps and let go. The keypad will flash GREEN if successful. You can test the code to confirm the change was successful.

Repeat as needed to change master code.

Troubleshooting! If the keys time out during programming you will need to start over with step 1.

Fingerprints

Your safe can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users. Each fingerprint requires 3 registration scans to be enrolled into the safe.

STEP 1 : Programming Admin Print 1 of 2

STEP 2 : Programming Additional Prints 3 to 20

Before programming lets cover a few tips.

Fingerprint TIPS!

  • Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.
  • Rotate your finger slightly between registration scans to store print variations for increased accuracy.
  • Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.
  • To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.

Troubleshooting! If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.

Troubleshooting! If you are experiencing a low success rate. Delete the fingerprints on safe and start over.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Programming Admin Fingerprints

Your safe can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3 to 20. Each fingerprint requires 3 registration scans to be enrolled into the safe. Let’s enroll the first two admin prints in the safe. Before programming lets cover a few tips.

Fingerprint TIPS!

  • Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.
  • Rotate your finger slightly between registration scans to store print variations for increased accuracy. Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.
  • To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.

Important! Smart Station has two separate program buttons inside. One on the left, and one on the right. To program fingerprints, you will be using the Right Program Button.

STEP 1 : Programming Admin Print 1 of 2

1) Open the safe. Program 1st fingerprint by tapping the “Right Program Button”. The LED ring around the scanner will start flashing RED and the ‘1’ key will start blinking RED.

2) Place your finger on the fingerprint scanner for the 1st of 3 scans. When the safe beeps and the ‘1’ key lights up GREEN remove your finger.

3) Rotate your finger position and place your finger on the scanner again. You will repeat this process until all keys are solid GREEN.

4) Close the safe drawer and test to see if the safe will opens using your fingerprint.

Repeat these steps to enroll the second admin print.

STEP 2 : Programming Admin Print 2 of 2

1) Tap the “Right Program Button” button. The LED ring around the scanner will start flashing RED and the ‘1’ key will start blinking RED.

2) When the 1 keys starts blinking place your finger for scan, 1, 2, 3, and 4.

3) This completes enrollment for the second admin print.

Once both admin prints are enrolled you can program additional prints. Your safe can store up to 20 unique fingerprints. To program addition prints refer to “Programming Additional Prints”.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Programming Additional Fingerprints

The first two fingerprints programmed into the safe are the administrative fingerprints. Any additional users programmed require authorization from one of these fingerprints.

Fingerprint TIPS!

  • Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.
  • Rotate your finger slightly between registration scans to store print variations for increased accuracy.
  • Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.
  • To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.

Important! Smart Station has two separate program buttons inside. One on the left, and one on the right. To program fingerprints, you will be using the Right Program Button.

Programming Additional Fingerprints

1) Open the safe. Program additional fingerprints by taping the “Right Program Button”. The LED around the scanner will be solid YELLOW prompting you to scan one of the administrative fingerprints.

2) Place either of the first two programmed administrative fingerprints on the scanner and remove when the safe beeps and the scanner blinks GREEN. When the ‘1’ key starts blinking RED you can enroll a NEW fingerprint.

Tip! If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step one.

3) Place the NEW finger on the scanner. When the safe beeps and the ‘1’ key lights up GREEN, remove your finger.

4) Place finger again over the scanner until the safe beeps and the ‘2’ key lights up GREEN and lift. You will repeat this process until all keys are solid GREEN.

Tip! Repeat steps 1-4 to continue adding additional prints.

Troubleshooting! If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Low Success Rate

If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.

STEP 1 : Perform a Soft Reset

Let’s delete the fingerprints and start over.

1) Press and hold the “Right Program Button” and ‘1’ key until all the keys (1-4) light up RED and enter your master code. If the code is correct, all the numbers on the keypad will blink GREEN and beep indicating deletion of all the fingerprints.

STEP 2 : Program the First Print

Now let’s try reprogramming your fingerprint using the helpful tips below.

Fingerprint TIPS!

  • Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.
  • Rotate your finger slightly between registration scans to store print variations for increased accuracy.
  • Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.
  • To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.

Program Admin Print 1 and 2

1) Open the safe. Program 1st fingerprint by tapping the “Right Program Button” and the ‘1’ key will start flashing RED.

2) When the ‘1’ key start blinking place your finger on the fingerprint scanner for the 1st of three scans. When the safe beeps and the ‘1’ keys lights up GREEN remove your finger.

3) Rotate your finger position and place your finger on the scanner again. You will repeat this process until all keys are solid GREEN.

4) Close the safe drawer and test to see if the safe will opens using your fingerprint.

Tip! Program the same fingerprint 4 or 5 times. You have 20 slots available for programming.

Tip! Repeat these steps to enroll the second admin print.

Still having issues? Please contact our support team via email at support@vaulteksafe.com.

Vaultek Bluetooth 2.0 Pairing

The Vaultek® Bluetooth® 2.0 app lets you get the most out of your safe. Using the app gives you access and control over features that are not possible using the keypad interface alone.

App Features:

  • Unlock Safe Within Range (optional)
  • Check Battery Levels
  • Toggle Sound On/Off
  • Adjust Interior Light
  • View Interior Temperature
  • View Interior Humidity
  • Manage Nano Key Settings (Nano Key 2.0 Sold Separately)
  • Manage Fingerprint IDs
  • View History Log

1) Download the App: Scan the QR code with your phone camera to download the Vaultek® Bluetooth® 2.0 app from Google Play and Apple Store.

2) Make sure your phone’s Bluetooth® settings are set to ON, and open the Vaultek® Bluetooth® app to begin.

Important! You must be within Bluetooth® range to pair your phone with your safe. The approximate range is 25 feet.

3) Create a Pattern Lock: This is an added layer of protection to safeguard your safe and prevent unauthorized access in the event your phone is misplaced. To create your pattern lock, simply drag your finger along the screen to connect at least four dots. This unique pattern will be required each time you open the app, and can be disabled if preferred. 

4) Select Your Safe: After a few seconds your safe will appear in the search.  You can drag the screen downwards to refresh if you are not seeing your safe listed. Select your safe, and follow the on screen prompts to pair.

Tip! The initial app screens will guide your setup.

Tip! By default, the unlock feature on the Vaultek Bluetooth 2.0 app will be disabled. If you wish to enable this feature, press and hold the “Left Program Button” and the ‘1’ and ‘4’ keys together for 3 seconds. The keypad will flash GREEN indicating enabled. Repeat the sequence to disable the unlock feature.

Note, Vaultek does not in any way access your personal data (including photos, locations, contacts, etc). The app requires permissions to store certain preferences such as safe settings and fingerprint ID names in the memory of your phone. It also uses the Bluetooth function of your phone for wireless communication with your safe.

Change Safe Name

1) From the Vaultek Bluetooth 2.0 app dashboard select “More” from the lower right corner.

2) Select “Name Your Safe”.

3) Now name your safe to whatever you like.

Unlock Feature is Grayed Out

By default, the unlock feature on the Vaultek Bluetooth 2.0 app will be disabled. If you wish to enable this feature, press and hold the “Left Program Button” and the ‘1’ and ‘4’ keys together for 3 seconds. The keypad will flash GREEN indicating enabled. Repeat the sequence to disable the unlock feature.

Disable/Enabled Bluetooth

Bluetooth connection is ON by default. The connection toggle when OFF stops all app communication, such as the phone unlock command and eliminates any outside sources from connecting to the safe over Bluetooth including already paired devices. To toggle app connections ON/OFF tap the “Left Program Button”. The keypad will start flashing RED indicating you can adjust the settings from the touch screen. On the safes screen, tap the Bluetooth icon to enabled or disable. Once adjusted, tap the “Left Program Button” to exit the screen settings. The Bluetooth icon on the screen will indicated OFF or ON. When OFF, a paired phone will not be able to operate the app until the connection has been turned ON.

Unpair Phone App

Used in the event you wish to unpair any connected smartphone from the safe. To unpair press and hold the “Left Program Button” and the ‘3’ key together for 3 seconds. If the keypad flashes GREEN this indicates all smartphones have been removed from the safe. 

Nano Key 2.0 (Sold Separately)

Your Vaultek® DS2i Smart Station safe supports quick access with Nano Key Bluetooth 2.0. Nano Key 2.0 and Nano Key 2.0 Biometric are not included but can be purchased separately at vaulteksafe.com or from an authorized dealer. Nano Key 2.0, part of Vaultek’s Nano Key lineup, provides instant access to your safe in the event you need immediate entry.

Take caution when using this feature and be responsible. Security can be compromised in the event Nano Key is lost or stolen. Only pair Nano Key after thoroughly understanding the inherent risks.

– Avoid unintentional safe open, Nano Key should only be used when the safe is in sight.
– WARNING anyone including children can access the safe with Nano Key.
– ALWAYS unpair Nano Key in the event it is lost or stolen. Refer to the unpairing steps.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Pairing Nano Key 2.0

Take caution when using this feature and be responsible. Security can be compromised in the event Nano Key is lost or stolen. Only pair Nano Key after thoroughly understanding the inherent risks.

– Avoid unintentional safe open, Nano Key should only be used when the safe is in sight.
– WARNING anyone including children can access the safe with Nano Key.
– ALWAYS unpair Nano Key in the event it is lost or stolen. Refer to the unpairing steps.

Important! You must be within 6′ from the safe to pair Nano Key Bluetooth 2.0.

1) With the safe open press and hold the “Left Program Button” and the ‘2’ key together (3 seconds) until all keys start blinking RED. 

2) Immediately aim Nano Key 2.0 towards the safe. 

3) Press and hold the Nano Key 2.0 button until the safe keypad flashes GREEN to indicate pairing is successful.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Unpairing Nano Key 2.0

Take caution when using this feature and be responsible. Security can be compromised in the event Nano Key is lost or stolen. Only pair Nano Key after thoroughly understanding the inherent risks.

ALWAYS unpair Nano Key in the event it is lost or stolen.

1) Press and hold the “Left Program Button” and the ‘4’ key together (3 seconds) until all keys turn GREEN. This indicates that all paired Nano Key 2.0’s have been deleted from memory.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Enabled/Disable Nano Key 2.0

Enabling/disabling Nano Key Bluetooth 2.0 from the app or keypad will NOT unpair a Nano Key 2.0 from the safe’s memory. You can does so from the touch screen, or Bluetooth 2.0 app. When disabled, Nano Key can not be used to open a paired safe. When enabled, Nano Key 2.0 will resume normal operation and open a paired safe.

Important! Enabling/disabling Nano Key 2.0 from the touch screen or Bluetooth 2.0 app will NOT unpair a Nano Key from the safe’s memory.

Important! In the event Nano Key is lost or stolen, you should unpair the lost Nano Key from the safe’s memory. This will remove all paired Nano Key 2.0 from the safe.

1) Tap the “Left Program Button”. The keypad will start flashing RED indicating you can enable/disable Nano Key from the touch screen. Once adjusted, tap the “Left Program Button” to exit the screen settings.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Nano Key 2.0 Biometric (Sold Separately)

Your safe supports quick access with Nano Key 2.0 Biometric. Nano Key 2.0 Biometric is not included but can be purchased separately. Nano Key 2.0 Biometric, part of Vaultek’s line of Nano Keys, provide instant access to your safe in the event you need immediate entry. Its small footprint and mountable base make it easy to hide and conceal anywhere, making it suitable for use as a panic button.

Two easy steps to program and pair Nano Key 2.0 Biometric to your safe.

STEP 1 : Programming Fingerprints on Nano Key 2.0 Biometric

The first programmed fingerprint is considered the Admin print. This print is necessary to authorize adding additional users or to authorize the deletion of all prints.

STEP 2 : Pair Nano Key 2.0 Biometric to Safe

Take caution when using this feature and be responsible. Security can be compromised in the event Nano Key is lost or stolen. Only pair Nano Key after thoroughly understanding the inherent risks.

– Avoid unintentional safe open, Nano Key should only be used when the safe is in sight.
– ALWAYS unpair Nano Key in the event it is lost or stolen. Refer to the unpairing steps.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Programming Fingerprints on Nano Key 2.0 Biometric

Before programming the fingerprints to Nano Key 2.0 Biometric lets cover a few tips.

Tip! The first print is the admin print which is used to authorize the programming of additional prints.

Tip! When programming you will scan your fingerprint 3 times.

Fingerprint TIPS!

  • Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.
  • Rotate your finger slightly between registration scans to store print variations for increased accuracy.
  • Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.
  • To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.

STEP 1 : Programming the Admin Print

The first programmed fingerprint is considered the Admin print. This print is necessary to authorize adding additional users or to authorize the deletion of all prints.

1) Quickly press the top PROGRAM button on Nano Key 2.0 Biometric. The LED ring will turn solid RED indicating you can place your fingerprint on the scanner for the first of 3 registration scans.

2) Place your finger on the scanner, when you hear a confirmation beep and the LED ring flashes GREEN, lift your finger and repeat two more scans to complete the programming of the first user.

STEP 2 : Programming Additional Prints

After the Admin print has been locked in, you can add additional users or fingerprints, up to 20 unique users in total.

1) Quickly press the PROGRAM button. The LED ring will turn solid YELLOW requesting you to place the Admin print on the scanner to authorize the request to add a new user.

2) Scan the admin print. When successful, you will hear a confirmation beep and the LED ring will flash GREEN then back to RED indicating you can proceed with the first of (3) registration scans of the additional print.

You are now ready to pair Nano Key 2.0 Biometric to your safe.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Pairing Nano Key 2.0 Biometric

Once fingerprints are programmed into Nano Key 2.0 Biometric you can pair it to your safe.

Important! You must be within 6′ from the safe to pair Nano Key 2.0 Biometric to your safe.

1) With the safe open press and hold ‘5’ then “PROGRAM” button together for 3 seconds until all keys (1-5) start blinking RED.

2) Immediately aim Nano Key 2.0 Biometric towards the safe and scan a programmed fingerprint. The keypad will flash GREEN indicating pairing is successful.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Unpairing Nano Key 2.0 Biometric

Take caution when using this feature and be responsible. Security can be compromised in the event Nano Key is lost or stolen. Only pair Nano Key after thoroughly understanding the inherent risks.

ALWAYS unpair Nano Key in the event it is lost or stolen.

1) Press and hold the “Left Program Button” and the ‘4’ key together (3 seconds) until all keys turn GREEN. This indicates that all paired Nano Key 2.0’s have been deleted from memory.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Pairing Nano Key 2.0 Biometric to a New Safe

Follow these steps if your Nano Key 2.0 Biometric is paired to a safe and you want to pair it to a new safe.

Option 1 : Unpair Nano Key 2.0 Biometric from safe then Pair it with New Safe

1) Press and hold the “Left Program Button” and the ‘4’ key together (3 seconds) until all keys turn GREEN.

This indicates that all paired Nano Key 2.0’s have been deleted from memory.

2) You are now ready to pair Nano Key 2.0 Biometric to the new safe.

Option 2 : Manually Pair Nano Key 2.0 Biometric to New Safe

1) With the safe open press and hold the “Left Program Button” and the ‘2’ key together (3 seconds) to enter pairing mode. All keys will start flashing on safe.

2) Immediately press the Program button 3 times on Nano Key 2.0 Biometric.

3) Immediately scan an admin print and Nano Key 2.0 Biometric to pair it with the new safe.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Get to Know Your Safe

Power

Your safe is powered by the AC power adapter and needs to be plugged in continuously for normal function. It will take 2 hours to be completely charged. In the event of a power outage the backup power will provide power for about 16 hours to access to the safe.

Wireless Charging Pad

Top mounted wireless charging pad to quickly and efficiently charge your phone as needed.

Important! Smart Station has to be fully charged before charging a device on the charging pad.

Troubleshooting! Each smartphone device has it’s own sweet spot. If the smartphone and charging pad are not aligned properly the wireless charging will not work. Try moving your phone around the charging pad to align it with the center of the charging pad. Ensure that the center of your smartphone’s back lines up close to the center of the charging pad. The safe will have an audible alarm to indicate its charging.

Not all phones are compatible wireless charging. However, there are ports on the back of the safe to charge your device.

Additional Charging Ports

Conveniently charge more devices with the extra USB/USB-C accessory charging ports built right into the back of Smart Station.

Using the Touch LED Display

Show/hide the clock, temperature, or humidity display independently by tapping the feature directly on screen.

Use the touch zone to wake the safe as desired and quickly view safe status.

On Screen Editable Settings

You can adjust the sound, interior light brightness, toggle Bluetooth, toggle Nano Key, and change the temperate reading to Celsius or Fahrenheit all from the touch screen.

Tap the Left Program Button. The keypad will start flashing RED indicating you can adjust the settings from the touch screen.

On the safes screen, tap the icon you want to adjust.

Once adjusted, tap the Left Program Button to exit the screen settings.

Steel Security Cable (Included)

Included is a security cable to attach your safe to larger stationary objects.

1) Loop the security cable around a secured object. Run the end of the cable through the eye of the other end and pull tight around the object. 

2) Open safe drawer, and insert the clamped end of the security cable into the rear slot.

3) Slide the cable end all the way to the opposite side.

4) Shut the safe drawer to lock the security cable in place.

Mounting Plates (Sold Separately)

Your safe can be mounted using a mounting plate (sold separately). There are two available mounting plates.

Desk Mounting Plate

Tip! Make sure you have enough clearance for the safe to open properly before mounting the safe.

1) Position the mounting plate on a flat surface where you want to mount it.

2) Use a pencil to mark the holes for drilling.

3) Drill pilot holes.

4) Position safe in place and install screws through safe into pilot holes. Tighten screws.

Under Desk Mounting Plate

Tip! Make sure you have enough clearance for the safe to open properly before mounting the safe.

1) Position the mounting plate under a flat surface where you want to mount it.

2) Use a pencil to mark the holes for drilling.

3) Drill pilot holes.

4) Position safe in place and install screws through safe into pilot holes. Tighten screws.

Adjust Sound (Medium pitch by default)

Your safe has a list of available settings that can be changed from either the safe or Vaultek® Bluetooth 2.0 app.

Toggle between four different sound settings. High pitch, Medium pitch, Low pitch, or OFF. To toggle the setting tap the “Left Program Button”. All the keys will be flashing RED. On the touch screen tap “Sound” to toggle between the sound options. Once you picked your preferred setting tap the “Left Program Button” to exit the screen settings.

Adjust Interior LED Light Brightness (50% by default)

Your safe has a list of available settings that can be changed from either the safe or Vaultek® Bluetooth 2.0 app.

Toggle between five different brightness settings. 100% brightness, 75%, 50%, 25%, and OFF. To toggle the brightness tap the “Left Program Button”. All the keys will start flashing RED. On the touch screen tap “Interior” to toggle between the brightness options. Once you picked your preferred setting tap the “Left Program Button” to exit the screen settings.

Low Battery Warning (ON by default)

Your safe has a list of available settings that can be changed from either the safe or Vaultek® Bluetooth 2.0 app.

Your safe features a low battery warning that will sound when the safe is low in battery, and will sound continually every 8 minutes until the battery dies. To toggle press and hold “Right Program Button” and the ‘3’ key together for 3 seconds. The keys will flash GREEN indicating the low battery warning is ON or RED indicating that it is OFF.

Dual Entry Mode (OFF by default)

Your safe has a list of available settings that can be changed from either the safe or Vaultek® Bluetooth 2.0 app.

Dual Entry Mode requires input of master code and enrolled fingerprint or vice versa to open safe. To toggle ON/OFF press and hold the “Right Program Button” and the ‘2’ key together for 3 seconds. If the keypad flashes RED the feature is OFF, if the keypad flashes GREEN the feature is ON. This mode requires that at least one fingerprint be programmed in the safe.

Remote Unlock by Phone (OFF by default)

The unlock slider to open the safe within the Bluetooth 2.0 app is OFF by default and will be grayed out. To toggle the unlock slider ON, press and hold the “Left Program Button” and keys ‘1’ and ‘4’ together for 3 seconds. The keypad will flash GREEN to turn the unlock slider ON or RED to indicate the unlock slider is OFF.

Delete Fingerprints

Individual fingerprints can not be deleted from the keypad on the safe. Following this procedure will erase all of the fingerprints including both administrative fingerprints. This procedure will not affect the keypad master code.

If you wish to delete individual fingerprints, you must use the Vaultek® Bluetooth® 2.0 app.

1) Press and hold the “Right Program Button” and ‘1’ key until all the keys (1-4) light up RED and enter your master code. If the code is correct, all the numbers on the keypad will blink GREEN and beep indicating deletion of all the fingerprints.

Factory Reset

The Factory Reset erases all programmed information and restores the safe to its default settings. This includes removing any enrolled fingerprints and resetting the master code to 1-2-3-4. The safe will need to be reconfigured again to work with the Vaultek® Bluetooth® 2.0 app. Before you perform a Factory Reset make sure the safe is plugged in. To perform a factory reset, press and hold “Left Program Button” and “Right Program Button” together until the keypad flashes GREEN and the safe restarts.

Troubleshooting

Lost My Keys

To order a set of keys, charging kit, or steel cable, fill out our Spare Parts form.

Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Wireless Charging Pad

Important! Smart Station has to be fully charged before charging a device on the charging pad.

Troubleshooting Tip 1! Each smartphone device has it’s own sweet spot. If the smartphone and charging pad are not aligned properly the wireless charging will not work. Try moving your phone around the charging pad to align it with the center of the charging pad. Ensure that the center of your smartphone’s back lines up close to the center of the charging pad. The safe will have an audible alarm to indicate its charging.

Troubleshooting Tip 2! If Troubleshooting Tip 1 doesn’t work try removing your phones case. Some materials don’t play well with wireless charging. Remove any incompatible case that doesn’t support wireless charging and place the phone on the wireless charger. The phone would charge normally, and the issue lies with the case. Get a thinner case for your phone to use wireless charging with a case on.

Not all phones are compatible wireless charging. However, there are ports on the back of the safe to charge your device.

Still having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Don't see name in device list?

Make sure you are using the Vaultek Bluetooth 2.0 app and not the Vaultek WiFi app. The device name you may be seeing in the “Select Your Safe” is the default name assigned to the safe. Example: “VAULTEK-1B7A”. Select that and once you successfully pair you can change the name.

Still having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Safe is Not Responding

This safe needs to be plugged in continuously for normal function. Plug the safe into a power source using the included AC power adapter.

Still having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Low Fingerprint Success Rate

If you are having difficulty with your print, program the same fingerprint 4 or 5 times. You have 20 slots available for programming and you can also try your thumb as it has more surface area to read.

STEP 1 : Perform a Soft Reset

1) Let’s delete the fingerprints and start over. Press and hold the “Right Program Button” and ‘1’ key until all the keys (1-4) light up RED and enter your master code. If the code is correct, all the numbers on the keypad will blink GREEN and beep indicating deletion of all the fingerprints.

STEP 2 : Program the First Print

Now let’s try reprogramming your fingerprint using the helpful tips below.

Fingerprint TIPS!

  • Place the core of the fingerprint flat over the center of the scanner. This allows the scanner to read where most of the fingerprint detail is located.
  • Rotate your finger slightly between registration scans to store print variations for increased accuracy.
  • Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.
  • To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.

Program Admin Print 1 and 2

1) Open the safe. Program 1st fingerprint by tapping the “Right Program Button” and the ‘1’ key will start flashing RED.

2) When the ‘1’ key start blinking place your finger on the fingerprint scanner for the 1st of three scans. When the safe beeps and the ‘1’ keys lights up GREEN remove your finger.

3) Rotate your finger position and place your finger on the scanner again. You will repeat this process until all keys are solid GREEN.

4) Close the safe drawer and test to see if the safe will opens using your fingerprint.

Tip! Program the same fingerprint 4 or 5 times. You have 20 slots available for programming.

Tip! Repeat these steps to enroll the second admin print.

Still having issues? Please contact our support team via email at support@vaulteksafe.com.

Unlock Feature is Grayed Out

Your safe has a list of available settings that can be changed from either the safe or Vaultek® Bluetooth 2.0 app.

The unlock slider to open the safe within the Bluetooth 2.0 app is OFF by default and will be grayed out. To toggle the unlock slider ON, press and hold the “Left Program Button” and keys ‘1’ and ‘4’ together for 3 seconds. The keypad will flash GREEN to turn the unlock slider ON or RED to indicate the unlock slider is OFF.

Still having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!

Manuals

Available Manuals

The following digital product manuals are available for use.

DS2i Smart Station

Still need help?

We’ve got you covered.

Get $200 OFF All RS800i MODELS - Limited Time Offer!