Vaultek Support
LifePod Series
Master Code
To lock LifePod press and hold the Lock Pad. You can program a master code between 4 to 8 digits in length. Two keys can not be pressed at the same time. Programing a new code will overwrite your previous code. Important a 9 Alkaline battery is required.
Biometric Scanner
Your Biometric LifePod can store 20 unique fingerprint IDs. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3-20. Important a 9 Alkaline battery is required.
Locking and Unlocking
To lock LifePod press and hold the Lock Pad. Important the manual key can not lock the unit. You can unlock LifePod a couple different ways, using the master code, biometric scanner, and manual key.
LifePod XR/XT
Support for LifePod XR and XT
Support for LifePod XR and XT
IMPORTANT
The manual key does not lock LifePod XT.
Get Started
Product Registration
Vaultek strongly encourages you to register your LifePod XR/XT as soon as receive it. Registration provides many benefits including technical support and ordering replacement keys should you replace them. Your LifePod XR/XT has a unique product part number on the inside of the batty door and a 4-digit ID number engraved on the keys. You will need these numbers to register your new unit.
1) Locate your product part number. It is printed on the first page of your user manual and on the back of the battery cover.
2) Open the safe using the included backup manual keys.
3) Find your 4-digit number engraved on the keys.
4) Visit https://vaulteksafe.com/support/vaultek-product-registration/ and enter the required information in the form and click submit.
Battery Installation
LifePod XR/XT is powered by a 9V Alkaline battery (not included). Under normal usage the battery can last up to one year.
1) Undo both side compression latches to open your LifePod.
Troubleshooting! If the lid is having issues opening, it is likely pressurized. Open the front key cover to release the pressure.
2) Locate the battery cover on the front wall and remove by pressing on the outer tab.
3) Carefully pull out the 9v battery snap inside the battery compartment, and connect an Alkaline 9V battery to the connector. Be sure to snap the battery in the correct orientation A 9v Alkaline battery is not included.
4) When the battery is snapped in you will hear a short welcome tone and the keypad will light up.
Troubleshooting! If you snap the battery in and the keypad is flashing then your battery is likely low. Replace the battery with a new 9V Alkaline battery. We recommend a brand name battery.
5) Once you hear the tone and see the keypad light up, slide the battery into its compartment being mindful to place the battery ribbon underneath the battery first. This will make the battery easier to remove when replacing.
6) Replace the battery cover and you are ready to program your LifePod.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Programming Master Code
First time users should change the default master code as soon as possible.
Code Requirement Tips!
- The default master code is 1-2-3-4.
- Your code can be a minimum of 4 digits, or as long as 8 digits.
- Two keys can not be pressed simultaneously.
- Programming a new code will overwrite your previous code.
Important! The PROGRAM button will not function when locked. Be sure the LifePod latch is in the unlock position.
1) First open the unit and tap the lock pad to wake the unit up. When the keypad lights up, your LifePod is awake and ready for programming.
2) Press and hold the PROGRAM button for 3 seconds until ALL keys (1-4) turn solid RED.
3) Enter your new code.
4) Press and hold the PROGRAM button a second time for 3 seconds until ALL keys (1-4) turn solid RED.
5) Enter your new code a second time.
6) Press and hold the PROGRAM button a third time for 3 seconds. The status LED will flash GREEN and LifePod will beep to confirm the code change is successful.
Troubleshooting! Be sure to follow all steps and move quickly during programming.
Troubleshooting! If you make a mistake start over with step 1.
Repeat these steps to change master code.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Programming Biometric Scanner
Your Biometric LifePod can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users.
Fingerprint Tips!
- Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).
- Rotate your finger slightly during registration scans.
- Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.
- To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.
STEP 1 : Program Admin Prints 1 and 2
STEP 2 : Program Additional Prints (3-20)
Troubleshooting! If you are experiencing a low success, program the same fingerprint 4 or 5 times. You have 20 slots available for program.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Programming the Admin Prints 1 and 2
Your safe can store up to 20 unique fingerprints. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3 to 20.
Fingerprint TIPS!
- Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).
- Rotate your finger slightly during registration scans.
STEP 1 : Programming Admin Print 1 of 2
1) Tap the lock pad to wake the unit up.
2) Quickly tap the program button.
3) When the ‘1’ key starts blinking place your fingerprint on the scanner.
4) Place, lift, and rotate until all four keys light up.
This completes the enrollment for the first admin print.
Repeat these steps to program the second admin print.
STEP 2 : Programming Admin Print 2 of 2
1) Tap the lock pad to wake the unit up.
2) Quickly tap the program button.
3) When the ‘1’ key starts blinking place your fingerprint on the scanner.
4) Place, lift, and rotate until all four keys light up.
This completes the enrollment of the second admin print.
Once both admin prints are enrolled you can program additional prints. Your safe can store up to 20 unique fingerprints. To program addition prints refer to “Program Additional Prints”.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Programming Additional Fingerprints (3-20)
The first two fingerprints programmed into the safe are the administrative fingerprints. Any additional users programmed require authorization from one of these fingerprints. LifePod can store up to 20 fingerprints.
Fingerprint Tips!
- Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).
- Rotate your finger slightly during registration scans.
Programing Additional Fingerprints
1) Tap the lock pad to wake the unit up.
2) Quickly tap the program button.
3) When the keypad starts flashing RED, you need to scan an admin print.
Tip! If the administrative print is left on the scanner too long the safe will begin to program that fingerprint into the safe again and not the NEW fingerprint. If this happens start over with step one.
4) Now when the ‘1’ key starts blinking place your new fingerprint on the scanner.
5) Place, lift, and rotate until all four keys light up.
Repeat these steps to program additional prints.
You have 20 slots available for programming.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Low Success Rate
Try the following if you are experiencing a low success rate with the fingerprint scanner.
Let’s perform a soft reset of the scanner by deleting the fingerprints on the safe.
1) Wake the unit by tapping the lock pad so all the keys light up RED.
2) Immediately, press and hold keys ‘1’ and ‘3’ together for 3 seconds until all the keys turn RED then enter your master code to delete all fingerprint IDs.
Now let’s try reprogramming your fingerprint using the helpful tips below.
Fingerprint Tips!
- Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).
- During the 5 scan programming process for each finger, slightly repositioning your finger after each scan will store more information and increase your success rate.
- Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.
- To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.
Program the First Print
1) Tap the lock pad to wake the unit up.
2) Quickly tap the program button.
3) When the ‘1’ key starts blinking place your fingerprint on the scanner. Place, lift, and rotate until all four keys light up.
4) Test to see if the safe will open using your fingerprint.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Locking
With a 9V battery installed, you can lock your LifePod safe.
1) Close the unit and engage the side compression latches.
2) Press and hold the lock pad for 2 seconds.
Tip! Your LifePod can protect your belongings against the elements using the side compression latches alone. For extra security, lock the unit with the lock pad as needed.
Important! The manual key can not lock LifePod.
Important! Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.
Troubleshooting! If the unit is not locking properly try the following: Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Unlocking
With a 9V battery installed, you can unlock your LifePod safe.
You have three ways of unlocking LifePod XR/XT either a master code, biometric scanner, or the included keys.
Important! Do not undo the compression latches until the unit has been unlocked first. Undoing the compression latches first may cause binding on the lock mechanism and will not unlock.
Master Code: Touch activated 4-digit backlit LED capacitive keypad.
First tap the lock pad to wake the unit up. When the keypad lights up, your LifePod is awake and ready to accept the code. Enter the master code. (The default master code is 1-2-3-4). When the code is correct, the status LED will turn GREEN and the lock will disengage. Undo both side compression latches, and you can open the unit.
Biometric Scanner: Capable of storing up to 20 unique fingerprints.
Simply scan an authorized fingerprint to unlock LifePod. No need to wake up LifePod. When the scan is authorized, the Status LED will turn GREEN and lock will disengage. Your safe can store 20 unique fingerprint IDs. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users (3-20).
Backup Keys: Included backup manual keys are provided to unlock the unit if the battery dies.
To unlock LifePod, simply open the protective cover at the front of LifePod. Insert one of the backup keys, and turn the key clockwise 90 degrees. Important! The manual key can not lock LifePod.
Tip! Your LifePod can protect your belongings against the elements using the side compression latches alone. For extra security, lock the unit with the lock pad as needed.
Troubleshooting! If the lid does not open when unlocked, close both compression latches and unlock the unit again to free the lock mechanism.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Get to Know Your LifePod
Locking
With a 9V battery installed, you can lock your LifePod safe.
1) Close the unit and engage the side compression latches.
2) Press and hold the lock pad for 2 seconds.
Tip! Your LifePod can protect your belongings against the elements using the side compression latches alone. For extra security, lock the unit with the lock pad as needed.
Important! The manual key can not lock LifePod.
Important! Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.
Troubleshooting! If the unit is not locking properly try the following: Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Unlocking
With a 9V battery installed, you can unlock your LifePod safe.
You have three ways of unlocking LifePod XR/XT either a master code, biometric scanner, or the included keys.
Important! Do not undo the compression latches until the unit has been unlocked first. Undoing the compression latches first may cause binding on the lock mechanism and will not unlock.
Master Code: Touch activated 4-digit backlit LED capacitive keypad.
First tap the lock pad to wake the unit up. When the keypad lights up, your LifePod is awake and ready to accept the code. Enter the master code. (The default master code is 1-2-3-4). When the code is correct, the status LED will turn GREEN and the lock will disengage. Undo both side compression latches, and you can open the unit.
Biometric Scanner: Capable of storing up to 20 unique fingerprints.
Simply scan an authorized fingerprint to unlock LifePod. No need to wake up LifePod. When the scan is authorized, the Status LED will turn GREEN and lock will disengage. Your safe can store 20 unique fingerprint IDs. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users (3-20).
Backup Keys: Included backup manual keys are provided to unlock the unit if the battery dies.
To unlock LifePod, simply open the protective cover at the front of LifePod. Insert one of the backup keys, and turn the key clockwise 90 degrees. Important! The manual key can not lock LifePod.
Tip! Your LifePod can protect your belongings against the elements using the side compression latches alone. For extra security, lock the unit with the lock pad as needed.
Troubleshooting! If the lid does not open when unlocked, close both compression latches and unlock the unit again to free the lock mechanism.
LED Indicators
Status LED: The status LED will provide feedback on various commands. It will light GREEN when correct codes are entered and RED when an incorrect code is entered.
Tamper Indication: If the status LED is solid RED when awake, this means the unit has detected that an incorrect code has been entered. You can clear the tamper indicator by entering the correct master code.
Battery Indicator: When the unit is awake, the battery indicator will light either GREEN or RED. Green indicates the battery has sufficient power, and Red indicates the battery is in need of replacement.
Lock Pad: The lock pad illuminates RED only when the unit has been locked using the keypad, and requires the use of the master code to unlock it. When locked, and the unit is awake, the lock icon will be solid RED.
Tip! If the lock icon is solid RED, do not undo the side compression latches to open the unit. This means the internal lock is engaged and should not be opened. Enter the master code to unlock the unit, as indicated by the lock icon light going OFF. It is now safe to undo the side latches and open the unit.
Interior LED Light
The interior LED light will come on when the lid is open and stays on for about 20 seconds by default. You have the option to disable the light, or extend the light to stay on longer. To toggle the interior LED light options you need to wake up LifePod by tapping the center Lock Pad then press and hold keys ‘1’ and ‘4’ together. The status LED will indicate the selected light setting.
Sound
By default, the sound is ON. To toggle the sound ON/OFF you need to wake up LifePod by tapping the center Lock Pad then press and hold keys ‘2’ and ‘3’ together. The status LED will flash RED indicating OFF or GREEN indicating ON.
Delete Fingerprints
To delete all the stored prints on the LifePod XR/XT, wake the unit by tapping the lock pad so all the keys light up RED. Immediately, press and hold keys ‘1’ and ‘3’ together for 3 seconds (until the keys turn RED) then enter your master code to delete all fingerprint IDS.
Using the Micro USB Port
A micro-USB port is built into LifePod behind the front protective rubber cover.
In the event the battery dies while traveling, and you do not have access to the backup keys, you can power on the unit using the backup micro-USB port.
Simply open the rubber cover and plug in a micro-USB cable (not included) into the port. While the cable is plugged into an external power source, LifePod will function normally allowing you to enter the code and open the unit.
Steel Security Cable
Included is a steel security cable that can be used to secure the LifePod to a fixed object.
1) First wrap the looped end of the cable around an object of your choice, such as a seat bracket under your vehicle’s seat.
2) Pull the adapter piece through the loop, and cinch tight.
3) Place the adapter piece in its slot in the LifePod, and close the lid.
Troubleshooting
Lost My Keys
To order a set of keys, or steel cable, fill out our Spare Parts form.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Will Not Lock
With a 9V battery installed, you can lock your LifePod safe.
1) Close the unit and engage the side compression latches.
2) Press and hold the lock pad for 2 seconds.
Tip! Your LifePod can protect your belongings against the elements using the side compression latches alone. For extra security, lock the unit with the lock pad as needed.
Important! The manual key can not lock LifePod.
Important! Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.
Troubleshooting! If the unit is not locking properly try the following: Before locking your LifePod, always be sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Lid is Not Opening
If the lid is having issues opening it is likely pressurized. Open the front key cover to release the pressure.
If the lid does not open when unlocked, close both compression latches and unlock the unit again to free the lock mechanism.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Keypad is Flashing Red
The battery is likely bad. Test the normal function by removing the battery and plugging in a micro-USB cable to the micro-USB port. If the unit resumes normal function then the installed battery is bad. We recommend a brand name battery like Duracell or Energizer.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
New Battery Is Not Working
Test normal function by removing the battery and plugging in a micro-USB cable to the micro-USB port to power the unit so you can unlock and replace the battery. We recommend a brand name battery like Duracell or Energizer.
Low Fingerprint Success Rate
Try the following if you are experiencing a low success rate with the fingerprint scanner.
Let’s perform a soft reset of the scanner by deleting the fingerprints on the safe. Wake the unit by tapping the lock pad so all the keys light up RED. Immediately, press and hold keys ‘1’ and ‘3’ together for 3 seconds until all the keys turn RED then enter your master code to delete all fingerprint IDs. Now let’s try reprogramming your fingerprint using the helpful tips below.
Fingerprint TIPS!
- Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).
- During the 5 scan programming process for each finger, slightly repositioning your finger after each scan will store more information and increase your success rate.
- Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.
- To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.
Program the First Print
1) Tap the lock pad to wake the unit up.
2) Quickly tap the program button.
3) When the ‘1’ key starts blinking place your fingerprint on the scanner. Place, lift, and rotate until all four keys light up.
4) Test to see if the safe will open using your fingerprint.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
Still Need Help?
Please email our support team at support@vaulteksafe.com. Be sure to provide your order details and the issue you are experiencing. We look forward to getting this resolved for you!
FAQ
What to do if I'm missing the keys?
Email our support team at support@vaulteksafe.com. They would be more than happy to help you out.
Why is the lid not opening?
If the lid is having issues opening, it is likely pressurized. Open the front key cover to release the pressure.
If the lid does not open when unlocked, close both compression latches and unlock the unit again to free the lock mechanism.
Why is the battery flashing?
If you snap the battery in and the keypad is flashing then your battery is likely low. Replace the battery with a new 9V Alkaline battery. We recommend a brand name battery like Duracell or Energizer.
Why is the battery not working?
Test normal function by removing the battery and plugging in a micro-USB cable to the micro-USB port to power the unit so you can unlock and replace the battery. We recommend a brand name battery like Duracell or Energizer.
How to install accessory and remove modules?
LifePod XT features (7) slots that can be used to attach accessory modules.
Installing: When aligning modules, be sure to use the wide set of tabs in the back. Drop in place and slide backwards to lock.
Removing: First lift up the front edge of the module and slide the module towards you to release.
Still having issues? Please contact our support team via email at support@vaulteksafe.com.
Why is the manual key not locking LifePod?
The manual key can not lock LifePod. It only unlocks the unit. To lock simply, press and hold the lock pad for 2 seconds. A 9V Alkaline battery needs to be installed.
Why is the scanner experiencing a low success rate?
Let’s perform a soft reset of the scanner by deleting the fingerprints on the safe. Wake the unit by tapping the lock pad so all the keys light up RED. Immediately, press and hold keys ‘1’ and ‘3’ together for 3 seconds until all the keys turn RED then enter your master code to delete all fingerprint IDs. Now let’s try reprogramming your fingerprint using the helpful tips below.
Fingerprint Tips!
- Be sure your finger is flat against the scanner (parallel to safe) and your cuticle is over the center of the scanner (this allows the scanner to read where most of the fingerprint details are located).
- During the 5 scan programming process for each finger, slightly repositioning your finger after each scan will store more information and increase your success rate.
- Biometric technology is dependent on our anatomical information, and in some cases different fingers may program better than others. For example, your index finger may not register very well, but your thumb may contain higher detail levels and have a much higher success rate. We suggest to try different fingers including your thumb and see if you have better results.
- To increase success rate register the same finger multiple times. Note, that adding more than two fingerprints requires authorization from the two administrative prints.
Program the First Print
1) Tap the lock pad to wake the unit up.
2) Quickly tap the program button.
3) When the ‘1’ key starts blinking place your fingerprint on the scanner. Place, lift, and rotate until all four keys light up.
4) Test to see if the safe will open using your fingerprint.
Having issues? Please email our support team at support@vaulteksafe.com. They would be more than happy to help you out!
How do I unlock the case if the battery is dead but the case is locked?
Plug a micro-USB cable into the front micro-USB port to power the unit so you can unlock and replace the battery.
Can I travel through US Customs or TSA security at airports?
Yes, LifePod qualifies as a secure lockbox for traveling. If transporting firearms, be sure to inform your airline agent when checkin in due to Federal law. Be aware, that you may be asked to open your LifePod, and person having the master code should be present in case such a request is made by a government authority.