Vaultek Support

Shipping and Returns

Vaultek is 100% committed to serving our customers with the best product quality and customer service. All purchases can be returned within 30 days. We guarantee a 2-year limited warranty for safes, 3-year limited warranty with registration, and a 1-year limited warranty on LifePods.

When processing your return, you will be charged shipping back to Vaultek (same as the original shipping charge). The final refunded amount will be minus the original shipping charge. 

  • Returns are issued pre-paid shipping labels, and refunded back to the original form of payment after product is received.
  • Refunded amount will be minus the shipping charge (same as the original).
  • Products must be returned in new or like-new condition and are subject to denial.
  • Items bundled together as part of a promotion must be returned together.

If you need to return a Vaultek product within the 30-day return period, please file for a return using the Return Contact Form below. Simply enter your order number and billing zip code and follow the instructions.

Product Return Form

Please use the form below to start your return.