Vaultek Support
LifePod Series
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First Steps
LifePod XE is powered by a 9V Alkaline battery (not included). Under normal usage the battery can last up to one year. Troubleshooting! If the lid is having issues opening, it is likely pressurized. Open the front key cover to release the pressure.
Master Code Programming
You can program a master code between 4 to 8 digits in length. Two keys can not be pressed at the same time. Programing a new code will overwrite your previous code. Important: A 9V Alkaline battery is required.
Biometric Scanner Programming
Your biometric LifePod can store 20 unique fingerprint IDs. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3-20. Important a 9V Alkaline battery is required.
View Detailed Instructions
Select a topic to view detailed step-by-step written instructions.
Product Registration
Vaultek strongly encourages you to register your LifePod XE as soon as you receive it. Registration provides many benefits. Including technical support and essential key information, should your keys ever need replacing. Your LifePod XE has a unique product part number on the inside of the battery door and a 4-digit ID number engraved on the keys. You will need these numbers to register your new unit.
1) Locate your product part number. It is printed on the first page of your user manual and on the back of the battery cover.
2) Open the safe using the included backup manual keys.
3) Find your 4-digit number engraved on the keys.
4) Visit Vaultek's Product Registration page and enter the required information in the form and click submit.
First Steps - Detailed Instructions
Install a brand new 9V alkaline battery (not included). Under normal use, the battery can last up to one year. We recommend purchasing a name brand battery for best performance.
1) Open the safe. Key entry is located at front of the safe.
2) Remove the battery compartment door.
3) Connect a brand new 9V Alkaline battery to the connector. Be sure to snap the battery in the correct orientation.
If you snap the battery in and the ‘1’ key is flashing then your battery is likely low. Replace the battery with a new 9V alkaline battery. We recommend a brand name battery like Duracell or Energizer.
In the event the battery dies and you do not have the key, the safe can be plugged in using a USB-C cable to power the unit.
Master Code - Detailed Instructions
The master code can be as short as 4 digits, or up to 8 digits in length. We recommend a code 6 to 8 digits in length using at least one of each key to make it more difficult for someone to guess. Avoid easy-to-guess digits such as 1234, 1111, 2222, etc. Two keys cannot be pressed simultaneously. The default master code is 1-2-3-4. Programming a new master code will overwrite your previous code.
The Program button will not function when locked. Be sure the LifePod latch is in the unlocked position.
1) First open LifePod, and wake the unit up by tapping the Lock Pad. When the keypad lights up, your LifePod is awake and ready for programming.
2) While LifePod is awake press and hold the Program button for 3 seconds until ALL keys (1-4) turn solid RED.
3) Enter your new code. Immediately press and hold the Program button a second time for 3 seconds until ALL keys (1-4) turn solid RED.
4) Enter your new code a second time. Immediately press and hold the Program button a third time for 3 seconds. The keypad will flash GREEN and LifePod will beep to confirm the code change is successful.
If you make a mistake start over with step 1.
Usage Tip! Before entering the master code you need to wake LifePod by tapping the Lock Pad so all the keys light up RED.
Biometric Scanner Programming - Detailed Instructions
Select a section below to view the detailed steps.
Programming Prints 1-2
The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users 3-20.
The Program button will not function when locked. Be sure the LifePod latch is in the unlocked position.
1) Open the safe lid, and wake LifePod by tapping the Lock Pad so all the keys light up RED.
2) While LifePod is awake, quickly tap the Program button to get the ‘1’ key blinking.
3) Place your finger on the fingerprint scanner for the first of four scans. When the keypad lights up GREEN remove your finger.
4) Place the same finger again on the scanner at a slightly different angle and remove it when the keypad turns GREEN. You will repeat this process until all 4 registration scans are complete. This completes enrollment for the first admin print.
Repeat these steps to enroll the 2nd admin print.
Programming Prints 3-20
With both admin prints enrolled, you can enroll additional users. This safe can store up to a total of 20 fingerprints.
The Program button will not function when locked. Be sure the LifePod latch is in the unlocked position.
1) Open the safe lid, and wake LifePod by tapping the Lock Pad so all the keys light up RED.
2) While LifePod is awake, quickly tap the Program button to get keypad flashing RED. This is prompting the scan of an admin print to authorize the request to enroll a new user.
3) Scan one of the enrolled admin prints to authorize enrolling a new user.
4) With the ‘1’ key now blinking, place the new finger on the scanner and remove it when the keypad turns GREEN.
5) Place the same finger on the scanner again at a slightly different angle and remove it when the keypad turns GREEN. You will repeat this process until all 4 registration scans are complete. This completes enrollment for a new user.
Repeat these steps to enroll additional prints.
Configure Preferred Settings
Sound (ON by default)
To toggle the sound ON/OFF you need to wake up LifePod by tapping the Lock Pad then press and hold keys ‘2’ and ‘3’ together. The keypad will flash RED indicating OFF or GREEN indicating ON.
Interior LED Light (20 seconds by default)
The interior light will come on when the lid is opened. By default the LED light will turn on for 20 seconds.
To toggle the light settings you need to wake up LifePod by tapping the Lock Pad then press and hold keys ‘1’and ‘4’ together. The keypad will indicate the following:
Keypad Turns RED: Interior Light is OFF
‘2’ Key Turns GREEN: Interior Light stays on for 20 seconds.
‘2’ and ‘3’ Key Turns GREEN: Interior Light stays on for 60 seconds.
Learn the Features
Select a feature to learn more.
Locking your LifePod XE
LifePod XE has a built-in lock system with an anti-impact latch that can be engaged using the one press lock pad and included manual keys.
Locking using the Lock Pad
With a 9V battery installed, you can lock your LifePod safe.
Always make sure the compression latches are latched closed first. This will ensure the locking mechanism engages properly.
1) Close the unit and engage the compression latches.
2) Press and hold the Lock Pad for 2 seconds.
If your LifePod is not locking properly, check the compression latches. Make sure they are fully closed before locking. This ensures the locking mechanism engages properly.
Locking using the Manual Key
You can lock LifePod XE using the included manual key.
Always make sure the compression latches are latched closed first. This will ensure the locking mechanism engages properly.
1) Close the unit and engage the compression latches.
2) Insert key and rotate.
If your LifePod is not locking properly, check the compression latches. Make sure they are fully closed before locking. This ensures the locking mechanism engages properly.
Unlocking your LifePod XE
LifePod XE can be unlocked using the Smart Sense™ Keypad, biometric scanner depending on the model, and the included manual keys.
Unlocking Using the Master Code
You need to wake LifePod by tapping the Lock Pad so all the keys light up RED. Then enter your master code. The master code can be 4 to 8 digits in length. When the code is correct, the keypad will turn GREEN and the lock will disengage. Undo both compression latches, and you can open the unit.
Do not undo the compression latches until the unit has been unlocked first. Undoing the compression latches first may cause binding on the lock mechanism and will not unlock.
If the lid is having issues opening it is likely pressurized. Open the front key cover to release the pressure.
Unlocking Using the Biometric Scanner
Simply scan an authorized fingerprint to unlock LifePod. No need to wake up LifePod. When the scan is authorized, the Status LED will turn GREEN and lock will disengage. Your safe can store 20 unique fingerprint IDs. The 1st and 2nd fingerprints will be recognized as administrative fingerprints and will be used to authorize additional users (3-20).
Do not undo the compression latches until the unit has been unlocked first. Undoing the compression latches first may cause binding on the lock mechanism and will not unlock.
If the lid is having issues opening it is likely pressurized. Open the front key cover to release the pressure.
Unlocking Using the Manual Key
To unlock LifePod, simply open the protective cover at the front of LifePod. Insert one of the backup keys, and turn the key clockwise 90 degrees.
Do not undo the compression latches until the unit has been unlocked first. Undoing the compression latches first may cause binding on the lock mechanism and will not unlock.
If the lid is having issues opening it is likely pressurized. Open the front key cover to release the pressure.
Battery Power
LifePod XE is powered by a 9V battery (not included) and provides power for 1 year + so you can journey on worry free. We recommend purchasing a name brand battery for best performance.
1) Open the safe. Key entry is located at front of the safe.
2) Remove the battery compartment door.
3) Connect a 9V Alkaline battery to the connector. Be sure to snap the battery in the correct orientation.
If you snap the battery in and the ‘1’ key is flashing then your battery is likely low. Replace the battery with a new 9V alkaline battery. We recommend a brand name battery like Duracell or Energizer.
In the event the battery dies and you do not have the key, the safe can be plugged in using a USB-C cable to power the unit.
Deleting Fingerprints
To delete the fingerprints on LifePod XE. Wake up LifePod by tapping the Lock Pad so all the keys light up RED. Immediately, press and hold keys ‘1’ and ‘3’ together for 3 seconds until all keys turn RED then enter your master code to delete all the fingerprints.
Tamper Detection
To check for tampering, wake up LifePod by tapping the Lock Pad so all the keys light up RED. Press and hold keys ‘2’ and ‘4’ together for 3 seconds. The ‘3’ key will glow RED to indicate tampering or GREEN to indicate no tampering. You can reset the tamper detection by opening the safe through one of the authorized entry points.
Modular Interior
The LifePod XE has a modular interior and can be reconfigured with a range of different accessories (sold separately). Such as the lid organizer or quick-release mounting kit with a removable drop-in tray and quick-release straps.
Steel Security Cable
LifePod XE can be secured to a fixed object using the included steel security cable.
1) First wrap the looped end of the cable around an object of your choice, such as a seat bracket under your vehicle’s seat.
2) Pull the adapter piece through the loop, and cinch tight.
3) Then take the end of the cable and place it into one of the reinforced anchor points in LifePod.
4) Now just shut, latch, and engage the internal LifePod lock. Your case is now securely tethered.
Weather Resistant Seal
Engage the compression latches to form a weather resistant, airtight, and dustproof seal. LifePod XE also floats for added protection in wet conditions.
Pressure Release Valve
The front key cover also functions as the pressure release valve. If you are having issues opening the lid it is likely pressurized. Open the front key cover to release the pressure.
Frequently Asked Questions
What happens if the battery dies?
Before the battery dies the ‘1’ key will flash RED several times indicating the battery is low. You can use the included backup keys at any time to open the unit. You can also plug in the safe using a USB-C cable to power the unit.
Does LifePod XE float?
Yes, LifePod XE floats. Engage the compression latches to form a weather resistant, airtight, and dustproof seal.
Can I travel with LifePod XE?
Yes, LifePod is easily portable and has a built-in lock system to engage for added security. LifePod is also TSA compliant for flying with a firearm. Learn more about traveling with a firearm here.
Still Need Help?
Please email our support team at support@vaulteksafe.com. Be sure to provide your order details and the issue you are experiencing. We look forward to getting this resolved for you!
Troubleshooting
Lost My Keys
To order a set of keys, or steel cable, fill out our Spare Parts form.
Having issues? Please email the support team at support@vaulteksafe.com.
Will Not Lock
If your LifePod is not locking properly, check the side compression latches. Make sure they are fully closed before locking. This ensures the locking mechanism engages properly.
Lock Pad: With a 9V battery installed, you can lock your LifePod safe.
1) Close the unit and engage the compression latches.
2) Press and hold the lock pad for 2 seconds.
Manual Key: No battery required.
1) Close the unit and engage the compression latches.
2) Insert key and rotate.
Lid is Not Opening
There may be two issues. The lid is pressurized or you need to free the lock mechanism.
Lid is Pressurized
If the lid is having issues opening it is likely pressurized. Open the front key cover to release the pressure.
Free the Lock Mechanism
If the lid does not open when unlocked, close both compression latches and unlock the unit again to free the lock mechanism. Before locking your LifePod, always make sure the side compression latches are latched closed first. This will ensure the locking mechanism engages properly.
Having issues? Please email our support team at support@vaulteksafe.com.
Keypad is Flashing Red
The battery is likely bad. Test the normal function by removing the battery and plugging in a USB cable to the port located under the key cover. If the unit resumes normal function then the installed battery is bad. We recommend a brand name battery like Duracell or Energizer.
Additional Resources
User Manual
The user manual included with your purchase is a quick-start setup guide, covering the essentials to get up and running. For complete resources including tutorials, troubleshooting, FAQs, and more please review the LifePod XE online support page.
Fitment Guide
The interior dimensions are LifePod XE are 13" x 9" x 3".
Visit the What Fits page to learn more.
Flying with a Firearm
Flying with a firearm involves some planning and understanding of regulations. Our guide offers best practices and helpful tips for safely and legally transporting firearms on domestic flights within the United States, featuring LifePod. Visit the How to Fly with a Firearm page to learn more.