We only offer a U.S. military and law enforcement appreciation discount. If you are or were please submit your request via the military and law enforcement service form. Note, this appreciation discount is only valid for orders made at www.vaulteksafe.com

Most orders are processed within 1-3 business days. After a label is created you will receive tracking information via email. If you are unable to locate the email check your spam folder.

We ship from either our west coast facility in Fontana, California or our Orlando, Florida facility depending on your location.

Most orders are processed within 1-3 business days. Once shipped you will receive tracking information.

The average delivery times are 2-5 business days within the United States.

If it’s an international order, most packages arrive within two or three weeks, though it can take from four to six based upon how your country handles those packages. Unfortunately, there’s nothing we can do on our end to expedite that process.

Cancellation Policy

Vaultek is 100% committed to serving our customers with the best product quality and customer service. Vaultek offers a 30-day money back guarantee. The refund will include the purchase price and original shipping and handling charges if applicable. Important if you are past 30-days you will be unable to do a return. If you need to return a Vaultek product within the 30-day return policy please file for a return using the Return Form.

Cancel Order

Be prepared to provide your order number. For orders made at vaulteksafe.com please email us at support@vaulteksafe.com and or call us immediately at (407)329-4164.

Return Policy

Vaultek is 100% committed to serving our customers with the best product quality and customer service. Vaultek offers a 30-day money back guarantee. The refund will be the original purchase price minus return shipping fees. Important if you are past 30-days you will be unable to do a return. If you need to return a Vaultek product within the 30-day return policy please file for a return using the Return Form.

Return Order

Vaultek offers a 30-day money back guarantee. The refund will be the original purchase price minus return shipping fees. To submit a return fill out the Return Form.

I bought a safe but want to upgrade to a different model

Vaultek offers a 30-day money back guarantee. The refund will be the original purchase price minus return shipping fees. Important if you are past 30-days you will be unable to do a return or upgrade your safe. You can submit for an upgrade using our Contact Form.

Need to order outside of the USA? Start your International Order >

An on-going list of what fits is available here.

Printable templates are available for select models. Simply print the template on an 8.5″ x 11″ sheet of paper and place your valuables on the template to see if they fit. When printing do not scale to fit instead print at 100%.

All Vaultek safes are TSA compliant allowing you to not only fly with them but also transport firearms. If transporting a firearm, be sure the safe is checked or included with checked luggage and that you notify your airline agent at check in. If no firearms are present you can take the safe with you through security and pass through x-ray, but be prepared to open the safe as requested from government officials.

If you have any additional questions or concerns be sure and contact your airline before your departure.

Vaultek safes are not fire rated.

We developed these safes as quick access safe focusing on technology and smart protection. Fire protection requires very thick metal construction with fire retardant materials which have not been implemented.

Metal Safes

Precision engineered with superior strength for secure defense. Using advanced manufacturing technologies to create breakthrough designs such as unibody design.

Anti-Theft Powerful anti-theft features only available with Vaultek for the ultimate break-in prevention. *Features vary per model. Refer to individual product pages for a complete list of anti-theft features.

• Tamper Detection
• Anti-Pry Reinforcement Bars
• Dual Anti-Impact Latches
• Interior Mounted Hinges
• Unibody Design Without Welds
• Quick Release Cable Mount
• Steel Security Cable
• Pre-Drilled for Mounting via Included Hardware

WiFi There is a strict device verification process in place so only you and your phone have access to safe settings. Additionally, you can’t open the safe with WiFi. With WiFi connectivity, you can view the safe activity and receive live alerts like tampering, settings changed, opened/closed, and more.

Live Security Notifications: *Notifications vary per model. Refer to individual product pages for a complete list.

• Tamper Detection
• Opened/Closed
• Door Ajar Alarm
• Enabled/Disable Fingerprints
• Impact Detection: Monitors safe movement and triggers an alarm and sends live notifications straight to your smartphone.

Replace Battery

All metal safes use a rechargeable lithium-ion battery that can be replaced as needed.

All LifePods use a 9V battery that can be replaced as needed.

Keeping the safe plugged in constantly

Leaving your metal safe plugged in continually will not harm the safe or battery. However, to preserve battery life we suggest that you unplug occasionally to allow the battery to cycle down.

Select Vaultek^® safes support quick access with Nano Key technology. Nano Key technology provides instant access to your safe in the event you need immediate entry.

You can find the compatibility under Accessories.