Support for ViSN MX

Download the Vaultek ViSN smartphone app. Available for iOS and Android. Once downloaded open the app and create a ViSN account – which is a unique account, it is different from previous Vaultek logins so be sure to create a new account when getting started. Then follow the onscreen steps for programming the master code and biometric scanner.

Get your safe online and program your safe with the Vaultek ViSN smartphone app. Available for iOS and Android. Once downloaded open the app and create a ViSN account – which is a unique account, it is different from previous Vaultek logins so be sure to create a new account when getting started. Then follow the onscreen steps for programming the master code and biometric scanner.

Yes, you will need to switch the safe into Essential Mode. Essential Mode allows the safe to be programmed as a standalone safe without the need for Wi-Fi connectivity, live alerts, or the Vaultek ViSN smartphone app. Nano Key is not supported in Essential Mode.

Staying connected to the internet requires significant power. The safe needs to be left plugged in for normal functions.

In the event the safe is unplugged, the safe will switch to Low Power Mode and the backup battery will last about 3 months in this mode. The safe will go online only when the safe is awake, and offline when in standby. During standby, Nano Key is NOT supported.

The backup batteries will last about 3 months.

The backup batteries will last about 3 months.

Yes, you can use rechargeable batteries. However, they will not recharge in the safe. You will need to remove them and charge them separately. For optimal performance, we recommend Duracell/Energizer or other reputable brands.

Open the Vaultek ViSN smartphone app and go to Alert Preferences. From there you have the options to set your preferred preferences including Push Notifications, *Text Notifications, and Email Notifications.

*Text Notifications an optional subscription service part of ViSN Premium.

ViSN mode, is the default mode your safe is in out of the box, it operates over a WiFi network, sends live alerts, and requires the Vaultek ViSN smartphone app for all programming functions. You can also place the safe in Essential Mode which allows the safe to be programmed as a standalone safe without the need for Wi-Fi connectivity, or use of the smartphone app. Live alerts will not work in Essential Mode.

You can switch between these modes as often as you wish, and the safe will retain each mode’s saved program settings including the specific master code and fingerprints of each mode. You can toggle between these modes by pressing the ‘8’ key and the Program button together. The ‘1’ key will light up GREEN to show you have entered Essential Mode, or the ‘2’ key will light up to show you have entered ViSN Mode.

No, your safe retains all Essential Mode and ViSN Mode settings.

In Essential Mode you can program a 4 to 8 digit master code.

Before programming let’s cover a few tips:

• Your code can be a minimum of 4 and a maximum of 8 digits. We recommend a code 6 to 8 digits in length..
• Avoid easy-to-guess digits such as 1234, 1111, 2222, etc.
• Two keys cannot be pressed simultaneously.
• Programming a new code will overwrite your previous code.
• Default master code is 1-2-3-4 on the keypad.

Programming the Master Code

Step 1. Open your safe.

Step 2. Press and hold the ‘1’ key and the Program button until all the keys light up RED and the safe beeps.

Step 3. Immediately enter in your desired Master Code.

Step 4. Press and hold the ‘1’ key and the Program button again until all the keys light up RED and the safe beeps.

Step 5. Immediately enter in your desired Master Code again.

Step 6. Finally, press and hold the ‘1’ key and the Program button a third and final time until all the keys light up GREEN and the safe beeps. Now you have successfully programmed your master code.

Change your Master Code at any time by repeating these steps.

In Essential Mode you can program up to 20 unique fingerprints on the biometric scanner. The first two prints enrolled on the biometric scanner will be the Admin prints for this safe. Those Admin prints will be required to enroll fingerprints 3 through 20.

Tips!

• When enrolling make sure your fingerprints are clean and free of lotions.
• Be sure to use the center of your fingerprint where there is more data to be red.
• If you find you have stubborn prints try using your thumb as it has a more readable surface area.
• To increase your success rate enroll the same fingerprints 4 or 5 times.

Programming the First Admin Print

Step 1. Open your safe.

Step 2. Then press and hold the ‘2’ key and the Program button until the 1 key starts flashing.

Step 3. Immediately scan your print until the safe beeps, then lift and scan again, do this until all keys are GREEN.

Step 4. Once all the scans are complete the safe keypad will light up GREEN indicating a successful enrollment.

Repeat these steps to enroll the second admin print.

Programming Prints 3 to 20

Step 1. Open your safe.

Step 2. Then press and hold the ‘2’ key and the Program button until the scanner lights up YELLOW.

Step 3. Now scan one of the enrolled Admin prints.

Step 4. Once the scan is approved the ‘1’ key will start flashing.

Step 5. Immediately scan your print until the safe beeps, then lift and scan again, do this until all keys are GREEN.

Step 6. Once all the scans are complete the safe keypad will light up GREEN indicating a successful enrollment.

Repeat these steps to enroll additional prints.

The safe may be in Essential Mode. Essential Mode allows the safe to be programmed as a standalone safe without the need for Wi-Fi connectivity or the Vaultek ViSN smartphone app.

Press and hold the ‘8’ key and Program button together until either the ‘1’ key or ‘2’ key turns solid GREEN. If the ‘1’ key turns solid GREEN the safe is now in Essential mode. If the ‘2’ key turns solid GREEN the safe is now in ViSN mode.

ViSN MX safes are built from rugged 14-gauge steel, offering durable protection. It features dual anti-impact latches that keeps the safe securely locked, even under force or impact, ensuring your valuables remain in place. The included mounting screws can secure the safe in place to the floor or wall.

ViSN MX needs to be plugged in continuously for normal function of Wi-Fi connectivity and batteries need to be installed. These batteries provide backup power in the event of a power outage or the safe is unplugged and will provide power for about 3 months in Low Power Mode allowing quick access to the safe.

The safe can last about 3 months off the backup battery power in Essential Mode, and does not require the safe to be plugged in. Essential Mode is an optional mode which allows the safe to be programmed as a standalone safe without the need for Wi-Fi connectivity. Live alerts will not work in this mode. The safe is in ViSN mode by default.

ViSN MX offers rapid access via Biometric Scanner, Smart Sense Keypad, Backup Manual Keys (two included), and Nano Key 3.0 (included).

Biometric Scanner: ViSN Mode can store up to 80 fingerprints, while Essential Mode supports up to 20 fingerprints.

Smart Sense™ Keypad: The master code can be 4 to 8 digits in length.

Backup Keys: Two keys are supplied. They are used to open the safe and will be needed to perform important functions such as factory reset.

Nano Key™ 3.0: ViSN MX supports quick access in the event you need immediate entry with Nano Key 3.0 technology. Nano Key 3.0 and Nano Key 3.0 Biometric are not included but can be purchased separately at vaulteksafe.com or from an authorized dealer.

Connect your safe to Wi-Fi using the Vaultek ViSN smartphone app which gives you access and control over features. Available for iOS and Android. Scan the QR code with your smartphone to download the app. You can also monitor your safe using the Web Dashboard at vaultekvisn.com.

ViSN Mode allows you to connect your safe to Wi-Fi using the Vaultek ViSN smartphone app which gives you access and control over features that are not possible in Essential mode. Additionally, ViSN Mode delivers live alerts of critical events directly to your smartphone.

Essential Mode allows the safe to be programmed as a standalone safe without the need for Wi-Fi connectivity or the Vaultek ViSN smartphone app. Nano Key is not supported in Essential Mode.

By default your safe is in ViSN Mode. Press and hold the ‘8’ key and Program button together until either the ‘1’ key or ‘2’ key turns solid GREEN. If the ‘1’ key turns solid GREEN the safe is now in Essential mode. If the ‘2’ key turns solid GREEN the safe is now in ViSN mode.

ViSN MX has settings which are accessible using the keypad hotkeys and Vaultek ViSN smartphone app. Additional features are available in the Vaultek ViSN smartphone app that are not accessible using the keypad alone.

ViSN Mode or Essential Mode: By default your safe is in ViSN Mode. Press and hold the ‘8’ key and Program button together until either the ‘1’ key or ‘2’ key turns solid GREEN. If the ‘1’ key turns solid GREEN the safe is now in Essential mode. If the ‘2’ key turns solid GREEN the safe is now in ViSN mode.

Tamper Detection: To check for tampering press and hold keys ‘2 and ‘4’ together for 3 seconds. The screen will indicate TAMPER OCCURRED or CLEAR. The safe considers an incorrect keypad entry and unauthorized fingerprint scan as tampering. You can reset the tamper detection by opening the safe through one of the authorized entry points.

Battery Status: Press and hold keys ‘6’ and ‘8’ together. The screen will indicate the battery level.

Sound (Medium by Default): Press and hold the ‘1’ and ‘3’ keys together to toggle through each sound option; Low, Medium, High, or OFF.

Factory Reset: The factory reset will erase all programmed information and restores the safe to its factory default settings. This includes any network configurations. The master code is rest to 1-2-3-4, and the safe will restart. The safe’s Wi-Fi will need to be configured again to enabled all the ViSN features. Open the safe using the included key and leave the key turned all the way in the clockwise position. Press and hold keys ‘2’ ‘7’ and Program button together until the safe restarts.

MX Series has Essential Mode settings which are accessible using the keypad hotkeys.

ViSN Mode or Essential Mode: By default your safe is in ViSN Mode. Press and hold the ‘8’ key and Program button together until either the ‘1’ key or ‘2’ key turns solid GREEN. If the ‘1’ key turns solid GREEN the safe is now in Essential mode. If the ‘2’ key turns solid GREEN the safe is now in ViSN mode.

Tamper Detection:To check for tampering press and hold keys ‘2 and ‘4’ together for 3 seconds. The screen will indicate TAMPER OCCURRED or CLEAR. The safe considers an incorrect keypad entry and unauthorized fingerprint scan as tampering. You can reset the tamper detection by opening the safe through one of the authorized entry points.

Battery Status: Press and hold keys ‘6’ and ‘8’ together. The screen will indicate the battery level.

Sound (Medium by Default): Press and hold the ‘1’ and ‘3’ keys together to toggle through each sound option; Low, Medium, High, or OFF.

Interior Light Duration (10 Seconds by Default): Your safe has an interior light which can be toggled ON/OFF and has different interior light durations: 10 seconds, 30 seconds, and 60 seconds. Press and hold keys ‘3’ ‘5’ and Program button together for 3 seconds.

Delete Prints: This will remove all the fingerprints stored in Essential Mode. Press and hold the ‘3′ key and Program button together for 3 seconds until all keys (1-8) light up RED then enter your master code.

Dual Entry Mode: Once enabled the safe requires input of the master code and enrolled fingerprint or vice versa to open the safe. To toggled ON/OFF press and hold the ‘4’ key and Program button together for 3 seconds. If the keypad flashes RED the feature is OFF, if the keypad flashes GREEN the feature is ON. This mode requires that at least one fingerprint be programmed in the safe.

Alert of Unauthorized Access (ON by Default): If the Alert of Unauthorized is ON, and someone opens the safe by picking the lock, the keypad will start flashing and beep for 10 seconds. To clear the alarm you must enter the master code, scan an authorized fingerprint, or use the backup keys. To toggle Alert of Unauthorized press and hold the ‘6′ key and Program button together for 3 seconds. The keypad will flash GREEN indicating enabled or RED indicating disabled.

Open Door Alarm (ON by Default): Your safe features an open door alarm that will sound when the safe door is left open for more than 5 minutes. By default, this alarm is ON. To toggle OFF press and hold the ‘5’ key and Program together for 3 seconds. The keypad will flash GREEN indicating enabled or RED indicating disabled. If ON and activated it can only be cleared by closing the door.

Factory Reset: The factory reset will erase all programmed information and restores the safe to its factory default settings. This includes any network configurations. The master code is rest to 1-2-3-4, and the safe will restart. The safe’s Wi-Fi will need to be configured again to enabled all the ViSN features. Open the safe using the included key and leave the key turned all the way in the clockwise position. Press and hold keys ‘2’ ‘7’ and Program button together until the safe restarts.

ViSN MX can be secured using the included mounting screws to a flat surface, such as wall or floor, using the pre-drilled holes.

Important! The safe must be securely mounted on the wall or floor to prevent the safe from falling.

Tip! You can use your own hardware specific to your application.

The factory reset will erase all programmed information and restores the safe to its factory default settings. This includes any network configurations. The master code is rest to 1-2-3-4, and the safe will restart. The safe’s Wi-Fi will need to be configured again to enabled all the ViSN features.

Open the safe using the included key and leave the key turned all the way in the clockwise position. Press and hold keys ‘2’ ‘7’ and Program button together until the safe restarts.

You will need to reconfigure the safe once you perform a factory reset including any network connection.

The Vaultek ViSN smartphone app guides you step by step through programming your safe and gives you access to advanced features not possible with the keypad alone. Available for iOS and Android. Once downloaded open the app and create a ViSN account – which is a unique account, it is different from previous Vaultek logins so be sure to create a new account when getting started. Then follow the onscreen prompts to program and configure your safe.

The following digital product manual are available for use.